Billing Specialist

Billing Specialist

We are seeking a dedicated and proactive Billing Specialist to join our team. This role involves managing customer accounts, resolving billing issues, and maintaining customer master files. The successful candidate will be an integral part of a collaborative team, with opportunities for continuous learning and personal growth.

Responsibilities

• Communicate and follow up with customers, sales team, credit, accounts receivable department, scale house, internal plants, outside vendors, and customer care, ensuring they feel prioritized.
• Manage all aspects of customer accounts, including researching and resolving billing issues, and following up on product returns and load diversions.
• Employ problem-solving techniques to address issues and know when to engage others for assistance.
• Utilize SAP, JWS, and Systech software effectively.
• Set up and maintain customer master price lists for external and internal sales across multiple systems.
• Maintain customer master files regarding fuel surcharges, freight, and setup of new ship-to locations.
• Run weekly and monthly reports using environmentally friendly methods to distribute them to internal customers.
• Request proof of deliveries from haulers and coordinate with the Logistics Department on all freight-related matters.
• Copy, file, search archives, and retrieve tickets for assigned accounts.
• Cross-train and provide support in multiple capacities within the team.

Essential Skills

• Proficiency in Excel, including the use of pivot tables.
• Experience with invoice processing and billing.
• Strong communication skills for effective interaction with internal partners via email and phone.
• Proficiency in SAP software.

Additional Skills & Qualifications

• Analytical and communication skills for delivering optimal results.
• Strong computer skills, including Microsoft Office Suite, Oracle, or SAP.
• Ability to solve problems independently and with minimal supervision.
• High energy and proactive approach to customer assistance.
• Strong team collaboration skills.
• Ability to work well under pressure and meet deadlines.
• Strong time management and organizational skills.
• Ability to prioritize work projects.
• Flexibility and interest in trying new techniques.

Work Environment

This role operates in an office setting from Monday to Friday, with an 8-hour shift between 7:30 AM and 6:00 PM. The team consists of 26 members, functioning like a family with opportunities for continuous learning, including time management classes and coaching sessions. Fun activities are organized to enhance skills. The initial training period is approximately one month, with performance assessments conducted within three weeks. We are looking for a candidate committed to long-term growth and development over the next 35 years.

Job Type & Location

This is a Contract to Hire position based out of Deerfield Beach, FL.

Pay and Benefits

The pay range for this position is $23.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Deerfield Beach, FL.

Application Deadline

This position is anticipated to close on Aug 26, 2026.