Resident Service Coordinator

Job Description

Job Description

This is temp, starts 11/20 and will last until 2/22/27

Schedule:  3 days a week- 8 hours per day, M - F. Flexible on which days.

The Resident Service Coordinator organizes, implements and evaluates the Social Services program to meet the psycho-social needs including but not limited to: resident assessment, maintenance of resident records, coordination of services to meet the needs of residents and relocation when necessary. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Work Duties

· Assesses resident needs based on admission social services history, resident’s health, psychological and social needs;

· Develops a Resident Care Plan based on the above assessment;

· Visits and interviews residents at quarterly intervals and when requested by staff, physicians, residents or family members to determine recreational/activity history, needs, and interests, as well as social services’ needs;

· Counsels and assists families with issues or concerns relating to caring for a resident;

· Develops measurable social service goals and revises goals and care plan quarterly;

· Attends resident care plan and resident evaluation committee meetings for resident’s in

· areas of responsibility;

· Completes documentation regarding social service needs as required by regulations;

· Coordinates, facilitates and organizes educational programs for residents regarding health, safety, and quality of life concerns;

· Monitors Medicare eligibility period and provides required notices to residents/responsible parties;

· Establishes relationships with individual residents, their families and neighborhood groups

· Provides general case management (including intake) and referral services to all residents needing such assistance;

· Provides individual casework, case management for frail or at risk residents to include assessment, development of individual care plan, coordination of services and monitoring;

· Serves as liaison with appropriate social and health agencies and service providers in the community;

· Refers and links the residents of the community to local service providers, such as, case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, visiting nurse, preventive health screening/wellness, and legal advocacy;

· Educates residents, and families on service availability, application procedures, client rights, etc., providing advocacy as appropriate;

· Monitors the ongoing provision of services from community agencies and keeps the case management and provider agency current with the progress of the individual.

· Manages the provision of supportive services where applicable;

· Helps the residents build informal support networks with other residents, family and friends;

· Works with residents, families and outside agencies when need for a higher level of services has been identified;

· Report any suspected cases of abuse, neglect or exploitation of a resident to appropriate agency;

· Report problems of service provider to the appropriate agency;

· May set up volunteer support programs with service organizations in the community;

· Maintains accurate records and files in the most confidential manner;

· Promotes and protects the rights of each resident;

· Attends in-service training workshops and meetings as required;

· Provides effective and courteous service to all residents, guests and co-workers;

· Conducts work tasks safely and in compliance with the facility safety program;

We are a staffing and recruiting agency that specializes in social services. We hire BA, BSW, MA, MSW, LCSW, MFT, PsyD and PhD candidates for temporary, temp to hire and direct hire opportunities throughout California. We have part time and full time positions available, both direct services and management.

Company Description

We are a staffing and recruiting agency that specializes in social services. We hire BA, BSW, MA, MSW, LCSW, MFT, PsyD and PhD candidates for temporary, temp to hire and direct hire opportunities throughout California. We have part time and full time positions available, both direct services and management.