General Manager | Creative Casual Brand | NYC

Job Description

Job Description

Growing fun and creative hospitality brand is seeking a General Manager to oversee the flagship NYC property. This is a lively casual full service dining setting with a robust catering, events and QSR element. Ideal candidate is a serious professional who is well versed in polished casual, with the potential to grow into a DO role. They will work very closely with ownership and will be eligible for performance bonuses, health benefits and paid time off. This is also a great opportunity for someone who is relocatable and wants to join a team that supports both the business we all work for as well as one another. Candidate must be a natural leader and ready to hit the ground running with a serious commitment to delivering high level hospitality and brand standards in a fun, creative backdrop.

Requirements: 

• Minimum five years of management experience in casual or upscale casual dining and/or high volume establishment
• Strong beverage management experience including inventory, ordering, bar training and beverage cost controls, plus overall knowine, beer and spirits knowledge
• Excellent hospitality, employee relations and guest relations skills
• Strong leadership skills and a demonstrated ability to inspire and teach our team—experience developing and leading beverage education classes is a big plus! 
• TIPS trained 
• Actively engage with our guests, anticipate their needs, get feedback from them, and stay ahead of any potential problems—we believe that’s how to inspire loyal regulars. 
• Knowledge of Compeat a plus! 
• Strong organizational skills 
• Strong cash handling skills 
• You are: energetic, hospitable, warm, articulate, mature and responsible
• You really, truly like people and have a strong desire to be of service—and you understand what it means to be on someone’s side 

Our Non-Negotiables:  

• A high energy level—you thrive in intense environments
• Patience and a sincere love of people and hospitality 
• 100% honesty and integrity, 100% of the time 
• A strong work ethic and flair for working with others in a respectful spirit of collaboration 
• Candidates will have a flexible schedule, and be available to work opening and closing shifts as needed.