Supervisor of Equipment Tech Support

DescriptionPosition at Long Island Rail RoadJob Title: Supervisor of Equipment Tech SupportDepartment: Maintenance of Equipment MTA Agency: LIRRPrimary Location(s): VariousSalary Range: $92,632- $118,648.68Safety Sensitive: YesUnion Affiliation: LIR - IRSA Ldg 1 11AClosing Date: Open Until filledAbout your agency: Chartered in 1834, the Long Island Railroad (LIRR) is the largest, busiest, and oldest continuously operating commuter railroad in the United States. In 2024, this 24/7/365 operation served 75.5 million riders on a system that stretches nearly 120 miles – from Penn Station and Grand Central Madison in Manhattan to Montauk on the eastern tip of Long Island.Please note that this position has been designated as a “Policy Maker” pursuant to the New York State Public Officers Law & the MTA Code of Ethics. As such, you will be required to complete a Financial Disclosure Statement that will be provided to you by the New York State Joint Commission on Public Ethics. This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire JOB SUMMARY:Responsible to support the overall Operation by providing Technical Support for all fleet types (MU (multiple-unit) and Diesel) as required. The position exists to Guide, instruct, oversee, and inspect the work of craft personnel and to ensure the Maintenance of Equipment Department meet its goals and objectives relative to the performance of the fleet (MDBF) mean distance between failures), reliability, car availability, etc) by providing technical expertise, advanced troubleshooting, fleet surveys, inspections, vendor assessment, technical direction, software upgrades, downloads, download analysis and training as the need arises (including off shifts, weekends and various locations). DUTIES AND RESPONSIBILITIES:Responsibilities may include but are not limited to: Guide, instruct, oversee, and inspect the work of craft personnel. Provide related technical support and assistance on the diagnosis of difficult equipment problems, upgrade of skills, and introduction of new technical concepts with authority to instruct craft personnel in the course of their maintenance of equipment duties. Provide assistance and be available 24 hours a day, 7 days a week at all locations. Respond to emergencies and inclement weather to address equipment issues during weekends and off-shift hours as required. Provide standby assistance when required.Provide technical support in the identifying analyzing and diagnosing and repairing of recurring defects occurring in shops and/or yards. Coordinate and conduct road testing of propulsion and dynamic brake systems. Coordinate and conduct air brake testing, door system testing, ATC (Automatic Train Control) system Coordinate and conduct road testing of propulsion and dynamic brake systems. Coordinate and conduct air brake testing, door system testing, ATC (Automatic Train Control) system testing and any other related testing/diagnostics. Provide recommendations on resolutions and perform repairs as necessary. Provide assistance to Equipment Engineering in conducting special tests, proving and integrating modifications into the Fleet, and conducting follow-up inspections to test the validity of these modifications. Participate in various Task Forces, Process Improvement Teams (PITs) relative to equipment analysis and reliability, as directed Ensure a safe working environment and adherence to guidelines of company safety policies and procedures. Lead by example Perform other assignments as requested by Sr. Management End Results Expected Performs other duties as assignedComplies with all policies and standardsMay be required to work hours outside regular work hours, as applicableObserves the work performed by contractors, as applicableReviews invoices and approves them if the work has contractual standards, as applicableAddresses performance issues with the contractor when possible, as applicableEscalates issues to other parties when needed, as applicableREQUIRED EDUCATION AND EXPERIENCE:H.S. Diploma or General Education Degree (GED) or its educated equivalent (GED or TASC) approved by a State's Department of Education or recognized accredited organization.Must possess Minimum 1 year solid technical knowledge of rail car equipment systems and related testing procedures, including experience in electrical, mechanical and pneumatic circuitry, and components of the MU (multiple unit) and Diesel fleets with knowledge of the interface in railroad application or demonstrated equivalent experience.Basic knowledge of QA/QC principles with respect to equipment Strong communication skills and a working knowledge of computer applications such as database, spreadsheets and word-processing programs. Ability to motivate and lead employees. Ability to troubleshoot equipment problems. Strong problem solving and analytical skills with the ability to diagnose fleet problems and provide acceptable recommendations on solutions. Valid Drivers LicensePreferred Qualifications:Associate’s Degree (AA) in Electronics/Electrical fieldKnowledge of FRA and APTA standards. General knowledge of work condition in a union shop/yard environment. Prior supervisory experience. OTHER INFORMATION: Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).Actual salary offers may vary based on individual work experience. The annual salary range is subject to change and may be modified at the company’s discretion.Employees driving company vehicles must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.Current employees should be in their current position 12 months prior to starting a new role and must possess a satisfactory work history, including attendance and discipline record.#TapYourCareers#MTACareersEQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER:MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.If you require reasonable accommodation for a medical condition or disability to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.