Credit & Collections Coordinator

Credit & Collections Coordinator

Enhance the administrative and accounting services in order to improve operational efficiency with better processes for internal controls, financial analysis and reporting.

Responsibilities include hands-on activities for the provision of proper and timely collection and reconciliation of customer receivable balances.

Perform accounts receivable collection in accordance with credit and collection procedures and metrics.

Review aged trial balance reports and maintain customer contact as to collection efforts.

Prepare and record collection notes as to the result of customer contacts.

Research customer deductions, send statements and letters as required

Support inter-company sales staff on issues regarding credit holds, credit limits and payment terms and assisting with customer ID selections for PO's.

Monitor credit hold portal for release of orders continuously throughout the day

Maintain the integrity of all customer accounts assuring the Accounts Payable and Billing information is accurate

Perform other duties as assigned

May be modified from time to time. Other duties, tasks and work may be assigned as required.

Not applicable.

Ability to work in a team and results oriented environment.

Competitive personality with a drive to exceed goals.

Advanced problem solving and persuasion skills.

Ability to work in a high paced environment

Ability to multi task coupled with strong organizational skills.

A positive, enthusiastic attitude with the ability to communicate and establish relationships with customers effectively is required.

• Strong Computer proficiency
• Excellent telephone and customer service skills
• Knowledge of Microsoft Office, Word, Excel
• Attention to detail
• Problem solving abilities

High School Diploma or equivalent required

• Further degree study preferred but not required
• At least 2 years of previous commercial credit and collections experience required
• AR experience preferred

None Required

This is an office job and entails the physical demands associated with operating a telephone and computer (viewing monitor, keyboard, and mouse). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Discretionary Year End Bonus Plan

The range displays on each job postings reflect the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job related skills, experience, and relevant education or training.

$53,610.00-$59,560.00 annual base salary