Donor Relations Coordinator

Job Description

The Donor Relations Coordinator plays a vital role in supporting the Division's initiatives related to donor stewardship and engagement. This position works in collaboration with the Director of Advancement Services and the Advancement Team to optimize the donor experience through engagement initiatives and reporting. The incumbent works closely with leadership and stakeholders to strengthen donor relationships and further the Division's advancement goals.

Key Responsibilities Include

• Coordinates with the Director of Advancement Services to support a successful donor relations program, ensuring the fulfillment of donor commitments and intended project outcomes.
• Demonstrates exceptional attention to detail, strong interpersonal and organizational skills, data management expertise, and effective problem-solving abilities while continuously seeking opportunities to enhance donor relations initiatives.
• Audits donor-funded scholarship awards using ARGOS reports, Banner, and Scholarship Manager, and collaborates and coordinates with deans, advisors, and Financial Aid to ensure donor intent is fulfilled.
• Extracts, reviews, and utilizes data from Banner and UA System fundraiser software for database imports and exports to support personalized endowment investment performance reporting, scholarship budgeting, and donor correspondence.
• Administers the annual endowment reporting process and ensures the timely completion of required reports.
• Collects and compiles data for annual reporting, drafts donor agreements for UA System approval, and supports related documentation processes.
• Facilitates the DocuSign workflow and associated documentation to ensure accurate recordkeeping and compliance.
• Responds to daily donor relations inquiries and addresses concerns related to stewardship activities and donor engagement.
• Compiles information necessary for the preparation of UA System resolutions and memoranda related to new endowments, gifts, and campus naming opportunities.
• Assists with the maintenance, recordkeeping, and archiving of resolutions, donor agreements, and naming approvals.
• Develops and implements systems and processes for analyzing and managing endowed and non-endowed scholarship funds.
• Monitors donor relations activities and outcomes to support goal setting, performance measurement, and continuous improvement initiatives.
• Evaluates and implements improvements to the donor thank-you process, including submission procedures, data consolidation, and communication with scholarship recipients.
• Oversees the merging and preparation of donor letter content and coordinates the timely distribution of correspondence to donors.
• Coordinates and works proactively with academic units and colleges to ensure donors receive timely updates regarding the impact and utilization of their gifts, fostering continued donor engagement and support.
• Monitors donor relations and stewardship activities within the database, ensuring accurate and up-to-date records of donor engagement to support ongoing relationship-building efforts.
• Monitors the organization and secure storage of confidential donor records, fund documentation, and related data to ensure accuracy, accessibility, and compliance with institutional policies.
• Coordinates and assists development officers, deans, and campus units by responding to information requests regarding donor agreements, fund utilization, scholarship recipients, and other stewardship-related matters.
• Coordinates and provides support for development programming and special events, including but not limited to the annual Scholarship Recognition Event and other donor engagement activities.
• Performs other duties as assigned

Minimum Requirements
• Bachelor's degree or an equivalent combination of education and years of experience
• 1-3 years of full-time work experience
• Knowledge of business best practices and communications.
• Working knowledge of relational databases, including the ability to prepare and analyze database reports.
• Must be proficient in word processing (Microsoft Word), spreadsheet preparation/manipulation, including formulas (Microsoft Excel), form design (Adobe Acrobat), and general computer operation skills.
• Demonstrated exceptional oral and written communication and interpersonal skills.
• Meticulous attention to detail, strong planning, organizational, and multitasking skills.
• Must be able to work independently and in a team environment.

Preferred Qualifications
• Proven financial and detail-oriented record -keeping techniques strongly desired.