E-Commerce & Marketplace Manager

E-Commerce & Marketplace Manager

Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results.

We are a minority-owned staff augmentation and technology consulting company

To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration

If you are interested in the above opportunity, we warmly invite you to join our team.

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

Job Description

Title of Position: E-Commerce & Marketplace Manager

Location: Dubuque, IA -Onsite

Duration: Full Time

Employment: Permanent

Salary: $Negotiable

Job Description:

We are looking for a hands-on E-Commerce & Marketplace Manager to own, build, and scale our online sales channels. This is an all-in-one role for someone who understands what sells, how to price it, and how to execute across platforms—while working directly in the store with real inventory.

This is not an entry-level posting role. We need someone with 2–3+ years of real e-commerce marketplace experience who can take ownership and produce results.

Key Responsibilities:

• List and manage products across: Facebook Marketplace, Facebook & Instagram Shops, eBay, Additional platforms as appropriate (OfferUp, Shopify, etc.)
• Write optimized titles, descriptions, and pricing based on demand and market data
• Understand what sells vs. what doesn't in resale, liquidation, scratch-and-dent, and open-box categories
• Manage photos, condition notes, and accurate listings
• Coordinate in-store inventory → online listings
• Track performance, pricing trends, sell-through rates, and listing optimization
• Handle customer inquiries and marketplace messages
• Oversee order processing, packing coordination, and handoff for shipping or pickup
• Ensure accounts stay compliant with marketplace rules and best practices
• Help build repeatable systems and SOPs for scaling online sales
• Work directly with ownership to improve and expand e-commerce revenue

Required Experience:

• 2–3+ years of hands-on e-commerce experience
• Strong experience with eBay, Amazon and Facebook Marketplace
• Proven understanding of: Pricing strategy, Sell-through rates, Competitive research, Listing optimization
• Experience selling physical goods, preferably: Furniture, Appliances, Home improvement products, Liquidation / open-box / scratch-and-dent items
• Comfortable working in-store, handling inventory, and coordinating with staff

Required:

• Shopify experience
• Multi-channel listing tools
• Knowledge of shipping workflows for large or oversized items
• Experience building or improving e-commerce systems from scratch

What This Role Is Not:

• Not remote
• Not just posting pictures
• Not a passive admin role

This is a builder role for someone who wants ownership, responsibility, and growth.