Desktop Support Technician

ALOIS Solutions

Mundelein, IL

Job Description

Hiring: Desktop Support Technician | Phoenix, AZ

Location: Phoenix, AZ 85003

⏳ Duration: 8 months, with potential extension

Work Arrangement: 100% On-site

About the Opportunity

We’re looking for hands-on PC LAN technician to support a large-scale computer refresh project across 30+ county departments. This role is ideal for someone with desktop support experience who enjoys troubleshooting, configuring computers, and helping end users.

Key Responsibilities:

Set up, configure, image, and reimage Windows desktops and laptops.
Install software and troubleshoot hardware, software, and connectivity issues.
Assist users with Outlook, printers, network access, and device setup.
Track IT equipment, maintain inventory, and update asset records in ServiceNow.
Support PC deployment, equipment refreshes, and quality checks.

What We’re Looking For:

Hands-on desktop support and Windows PC troubleshooting experience.
Knowledge of Active Directory, IMAC, and PC hardware.
Experience with ServiceNow, SCCM, or similar tools is a plus.
Strong communication and customer service skills.

Apply

Vacancy posted 5 days ago

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