Restaurant Server at Revivalist

Company Overview Valor is a global hospitality management company that partners with internationally renowned brands to provide exceptional dining experiences. We focus on hospitality, sustainability, and creating memorable guest moments. Position Profile Restaurant Server – Provide prompt and courteous food and beverage service to ensure guests have an enjoyable dining experience. Responsibilities Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs or requests. Remain attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times. Complete all restocking and cleaning duties by performing opening and closing side‑work as instructed. Memorize menu items, recipes and daily specials in order to answer questions and make recommendations to customers. Maintain cleanliness standards in the restaurant, wait station, and kitchen service area to keep the facility presentable and satisfy state and local health board requirements. Control allocated guest checks by following established check‑use procedures and legibly documenting all required information as the customer's order is taken and processed. Receive proper payment from guests and ensure accuracy of guest check and method of payment to safeguard customer and company. Attend all pre‑meal and departmental meetings in person to enhance communication and gain knowledge of products, service and facility. Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service. Present a clean and professional appearance at all times. Maintain a friendly, cheerful and courteous demeanor always. Use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Perform other duties as assigned, requested or deemed necessary by management. Qualifications & Skills High school education or equivalent experience. Three to six months experience in a food or beverage services environment. Vision ability to clearly see detailed guest checks, computer print‑outs, written instructions and to observe the entire restaurant in dimly lit conditions. TIPs certified. Manual coordination to punch buttons, grasp items in hand, and balance and carry trays loaded with food and beverages. Ability to read, speak and understand English. Physical Demands Lift, push, and carry 20‑40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff, and guests. Benefits Competitive salary with daily pay. Team Member Hotel Discount Program. Uniforms provided for most positions. Health, dental, vision, life insurance, and other supplemental options. Paid PTO. 401(k) with employer match. Team Member awards and recognition programs. Food and beverage discounts. Tuition reimbursement. #J-18808-Ljbffr Jefferson Hotel Partners LLC