Nuisance Animal Control Operator

Job Description

Job Description

Responsibilities

• Inspect residential and commercial properties to identify nuisance wildlife activity, entry points, damage, and conditions contributing to the problem.
• Accurately identify wildlife species and determine the most appropriate control, trapping, exclusion, or removal method.
• Set, monitor, maintain, and remove traps in accordance with company procedures and all applicable local, state, and federal regulations.
• Safely and humanely capture, remove, relocate, or dispatch nuisance wildlife as permitted by law.
• Perform animal exclusion work, including sealing entry points and installing materials designed to prevent future wildlife intrusion.
• Complete minor repairs associated with wildlife entry and damage when required.
• Inspect attics, crawlspaces, roofs, basements, chimneys, exterior structures, and other areas where wildlife may enter or harbor.
• Identify and safely address situations involving raccoons, squirrels, opossums, skunks, groundhogs, birds, bats, snakes, and other nuisance animals.
• Communicate inspection findings, service recommendations, preparation requirements, and follow-up needs clearly and professionally to customers.
• Prepare accurate estimates and identify opportunities for exclusion, sanitation, repair, and other appropriate services.
• Maintain complete and accurate service records, including trap locations, animal activity, photographs, materials used, and services performed.
• Follow all company safety procedures and properly use required personal protective equipment.
• Maintain assigned company vehicles, tools, traps, ladders, and equipment in a clean, safe, and organized condition.
• Participate in an on-call or rotating weekend schedule when needed for trap checks, emergencies, or time-sensitive animal concerns.
• Provide professional, courteous service while representing Black Diamond and protecting the customer’s property.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Valid driver’s license with an acceptable driving record.
• Ability to obtain and maintain all licenses, certifications, and permits required to perform nuisance wildlife control services.
• Ability to safely handle live and deceased animals, traps, animal waste, unpleasant odors, and potentially hazardous conditions.
• Ability to work in confined spaces, attics, crawlspaces, and other areas that may be hot, cold, dirty, or difficult to access.
• Ability to work at heights and safely use ladders and other required equipment.
• Ability to lift and carry at least 50 pounds and perform frequent bending, climbing, kneeling, crawling, reaching, and standing.
• Willingness to work outdoors in varying weather conditions.
• Ability to follow written and verbal instructions and comply with all safety, animal-handling, and regulatory requirements.
• Strong observation, problem-solving, time-management, and organizational skills.
• Professional appearance and effective verbal and written communication skills.
• Ability to work independently while maintaining communication with customers, office staff, and management.
• Must successfully complete any required background check, motor vehicle review, drug screening, or company training.

Preferred Qualifications

• Previous experience in nuisance wildlife control, pest control, animal handling, construction, roofing, property maintenance, or a related field.
• Current Nuisance Wild Animal Control Operator license or other applicable wildlife-control certification.
• Knowledge of common nuisance wildlife species, behavior, biology, nesting habits, and entry patterns.
• Experience with trapping, humane removal, exclusion work, structural repairs, sanitation, and damage prevention.
• Experience inspecting roofs, attics, crawlspaces, chimneys, soffits, vents, and foundations.
• Familiarity with applicable local, state, and federal wildlife regulations.
• Experience using hand tools, power tools, ladders, and wildlife-control equipment.
• Customer-service, sales, or estimating experience.
• Knowledge of zoonotic diseases, wildlife-related health risks, and appropriate personal protective equipment.