FIELD SERVICE ENGINEER I - ELECTRO-MECHANICAL EQUIPMENT

Job Description

Job Description

FIELD SERVICE ENGINEER I – ELECTRO-MECHANICAL EQUIPMENT

Quest International | Washington, D.C. Area / Field-Based

Pay: $24.00 - $29.00 per hour, plus overtime eligibility
Job Type: Full-Time, Direct Hire
Budgeted Hours: 40 hours per week
Schedule: Full-time field service schedule, Monday through Friday, with customer-site scheduling, travel days, overtime, and overnight travel as business needs require
Travel: Up to 80%, including overnight travel
Benefits: Competitive Medical, Dental, and Vision benefits for full-time employees; 401K, Life Insurance, and other supplemental insurance options
Required: Valid driver’s license, reliable personal vehicle, required auto insurance coverage
Mandatory Test: Human Performance Test

DO NOT APPLY UNLESS YOU CAN MEET THESE REQUIREMENTS

This is a hands-on field service role supporting medical, industrial, diagnostic, lab, manufacturing, OEM, and electro-mechanical equipment at customer sites.

You must be able to:

• Work a full-time 40-hour weekly schedule, with overtime as needed
• Travel up to 80%, including overnight travel
• Use your own reliable vehicle for work-related travel
• Maintain a valid driver’s license
• Obtain and maintain required auto insurance coverage
• Work independently at customer sites
• Use tools and troubleshoot physical equipment
• Work with wiring, connectors, sensors, motors, power supplies, circuit boards, harnesses, and assemblies
• Document service activity, repair findings, parts used, and next steps
• Accept the pay range of $24.00 - $29.00 per hour, plus overtime eligibility
• Complete the required Human Performance Test
• Lift up to 50 lbs and perform field service work in customer-site environments

REQUIRED AUTO INSURANCE COVERAGE

Candidates using a personal vehicle for work-related travel must be able and willing to maintain the required coverage below:

• $100,000 bodily injury liability per person
• $100,000 property damage liability
• $300,000 bodily injury liability per accident

WHY YOU’LL LIKE THIS ROLE

Quest International provides field service, depot repair, technical support, and equipment service solutions for medical, industrial, diagnostic, and electro-mechanical equipment customers.

This role is a strong match for someone who enjoys hands-on troubleshooting, working with tools, solving real equipment problems, traveling to customer sites, and representing the company professionally in the field.

OEM-specific equipment can be trained. Hands-on repair aptitude, travel readiness, documentation discipline, customer-site professionalism, and reliability are required.

WHAT YOU’LL DO

• Travel to customer sites for installation, maintenance, troubleshooting, and repair
• Service electro-mechanical equipment used in medical, industrial, diagnostic, lab, manufacturing, or OEM environments
• Perform preventative maintenance and corrective repairs
• Troubleshoot equipment issues to the FRU, module, part, or component level
• Replace failed parts, modules, assemblies, or field-replaceable units
• Use a digital multimeter, hand tools, power tools, and diagnostic equipment
• Follow service manuals, SOPs, safety procedures, and customer requirements
• Document service activity, repair findings, parts used, and next steps
• Communicate professionally with customers, internal teams, and service leadership

WHAT YOU BRING

• 1+ year of hands-on technical repair, maintenance, installation, field service, industrial maintenance, medical equipment service, appliance repair, automotive diagnostics, electronics repair, or electro-mechanical experience
• Experience using a digital multimeter or similar diagnostic tool
• Experience with wiring, connectors, harnesses, mechanical assemblies, electronic components, or equipment modules
• Ability to read and follow service procedures, diagrams, technical documentation, SOPs, and safety requirements
• Strong customer communication and repair documentation skills
• Ability to work independently in customer-site, hospital, lab, industrial, or controlled environments
• Ability to work a full-time field service schedule with travel, overtime, and customer-site scheduling needs

THIS ROLE IS NOT A MATCH IF YOUR BACKGROUND IS MAINLY

• IT help desk
• Desktop support
• Software or coding
• Network administration
• Cyber security
• Computer science projects only
• Retail tech support without hands-on equipment repair
• Retail or restaurant management without hands-on equipment repair
• Warehouse or assembly work without troubleshooting ownership
• Academic engineering projects without practical repair experience
• Local-only work with no overnight travel availability

PREFERRED EXPERIENCE

• Medical equipment, industrial equipment, diagnostic equipment, lab equipment, manufacturing equipment, optical equipment, or OEM equipment
• FRU, module, part-level, or component-level troubleshooting
• Replacing boards, sensors, motors, wiring, power supplies, connectors, harnesses, or assemblies
• Experience using an oscilloscope, pressure/vacuum meter, frequency counter, power supply, or diagnostic tester
• Military technical training, trade school, BMET, electronics, electrical, automotive, aviation, robotics, industrial maintenance, or mechatronics
• Strong service documentation habits
• Command line or PowerShell experience is a plus

COMPENSATION, OVERTIME, AND BENEFITS

• Pay Range: $24.00 - $29.00 per hour
• Budgeted Hours: 40 hours per week
• Overtime: Overtime eligible based on business need, travel, customer-site work, and applicable wage-and-hour requirements
• Benefits: Competitive Medical, Dental, and Vision benefits for full-time employees
• Additional Benefits: 401K, Life Insurance, and other supplemental insurance options
• Employment Type: Full-Time, Direct Hire

Actual compensation is based on job-related factors, including skills, experience, technical background, field service experience, diagnostic tool experience, and overall role alignment.

HIRING PROCESS

Qualified candidates may be asked to complete:

• Resume review
• Employment application review
• Phone or virtual interview
• Travel, vehicle, insurance, schedule, and pay confirmation
• Reference checks before offer
• Human Performance Test
• Background check and other required pre-employment steps

Reference checks are required before any offer is made.

EQUAL OPPORTUNITY EMPLOYER

Quest International is an Equal Opportunity Employer. Qualified applicants with criminal histories will be considered in a manner consistent with applicable federal, state, and local laws.

Quest International is a global leader in medical and industrial equipment services, specializing in repair, calibration, and field support. For over 40 years, we’ve partnered with hospitals, OEMs, and corporations nationwide. Based in Irvine, CA, Quest is known for quality, teamwork, and innovation that keeps critical systems running. ⚙️

Company Description

Quest International is a global leader in medical and industrial equipment services, specializing in repair, calibration, and field support. For over 40 years, we’ve partnered with hospitals, OEMs, and corporations nationwide. Based in Irvine, CA, Quest is known for quality, teamwork, and innovation that keeps critical systems running. ⚙️