Field Service Engineer

$85k - $88k

Miratech

Description

Shift: Primarily daytime hours Mon.-Fri. with flexibility to handle unscheduled calls in your territory

Compensation: Base salary is location-specific and aligned to local market conditions. Final offers are based on experience.

San Francisco / Bay Area: $85-88K

NYC or Newark, NJ: $80-85K

Washington, DC (Metro): $69-73K

Minneapolis, MN: $64-68K

Trenton, NJ or Philadelphia, PA: $63-67K

Charlotte, NC: $63-67K

Dallas-Fort Worth, TX: $65K-$70K

Travel: Up to 30% with most service primarily in the greater metro area-based locations.

Position Description:

A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy troubleshooting, setting up complex systems, and have a passion for learning new technology. You will be a key part of the expanding Field Service team as the company expert at customer sites, ensuring that advanced lighting systems are commissioned properly and serviced post-installation. This role is an integral part of company's customer-focused business model as customers are the foundation of their business. Specific responsibilities include:

Deliver exemplary customer service to company customers in the field.
Become proficient in servicing all Company Systems while following field service procedures.
Troubleshoot and repair company commercial system installations.
Coordinate with on-site contractors and facility managers to ensure proper system installation.
Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
Serve as a technical expert for legacy systems and products.
Stay aligned to company's culture and values Passionate, Flexible and Adaptable to changing markets, Innovative Thinker, Customer-focused, and Ethical.

Must-Have Skills, Education, and Experience:

3-5 years in electro-mechanical or related field.

Non-Technical:

2 or 4-year college degree, technical school degree, or related military experience.
Strong customer service skills.
Highly organized and accustomed to a fast-paced work schedule
Valid driver's license with ability to pass background checks and drug screens as required.

Technical:

Experience with troubleshooting electrical systems.
Computer / IT networking experience desired.

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Vacancy posted 3 days ago

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