Manager, Medical Education

Job Description With limited supervision, the Manager, Graduate Medical Education provides administrative oversight of the development and day‑to‑day operations of graduate medical education programs at Connecticut Children’s including but not limited to the Pediatric Residency Program and the Pediatric Surgical and Subspecialty Fellowship Programs. The Manager provides guidance for and/or directly oversees recruitment and onboarding processes; ensures compliance with institutional and program policies and procedures; oversees program re‑accreditation ensuring continued compliance with the requirements of national medical education accreditation agencies. This Manager manages Graduate Medical Education Program Coordinators and Resident Team Associates/Assistants (RTAs), and is responsible for the development and execution of strategic programming and initiatives, prioritization of workflow, use of resources, and coordination with both internal and external departments as needed. Responsibilities Directly assess and prioritize administrative needs to ensure the appropriate and efficient allocation of resources. Create and maintain a yearly calendar of events. Plan, prioritize and direct the work activities of Graduate Medical Education Program Coordinators to ensure that program goals, objectives and deliverables are met. Identify technology needs and enhancements as needed to stay current and to meet program goals and requirements. Oversee site visits, program inspections, and reviews by university and national accreditation agencies. Stay current on updates to Accreditation Council for Graduate Medical Education (ACGME) requirements to maintain program accreditation; disseminate information and develop training for program coordinators to ensure continued accreditation of all graduate medical education programs. Manage all aspects of event planning for various training and lecture series, activities and events for graduate medical education programs, including topic selection, venue selection, logistics, contract negotiations and staffing. Manage budgets for each graduate medical education program, including overseeing the tracking of expenses by Program Coordinators, budget development, and participation in and meeting deadlines for the annual budget process. Be responsible for the financial oversight of graduate medical education, including authorizing expenses, reconciling monthly financial reports, and reporting variances to the finance department. Monitor and keep current all appropriate affiliation agreements and program contracts. Facilitate collaborative relationships with the University of Connecticut Graduate Medical Education (GME) office and Capital Area Health Consortium (CAHC). Develop and implement strategic program ideas into successful academic and research initiatives, communicate graduate medical education program successes, needs and areas for improvement to internal stakeholders as appropriate. Foster the Department’s educational mission by developing resources and supporting, mentoring, and training pediatric Program Directors and other education support staff. Collaborate with senior leaders to establish strategic, long‑and short‑term goals and objectives, consistent with the Department’s continuous quality improvement program by performing needs assessments and developing curriculum, processes or policies for the graduate medical education programs. Represent Connecticut Children’s/University of Connecticut at local, regional and national conferences through conference participation, submitting presentations or posters when applicable. Value cultural diversity and other individual differences in the workforce. Demonstrate support for the mission, values and goals of the organization through behaviors that are consistent with Connecticut Children’s standards. Perform other related responsibilities as assigned by the Administrative Director and Vice President. Supervisory Responsibilities Provide overall supervision of Graduate Medical Education Coordinators and Resident Team Assistants/Associates and determine appropriate methods and processes for them to effectively meet the guidelines and requirements of the Accreditation Council for Graduate Medical Education (ACGME) guidelines. Participate in the selection, hiring and orientation process; partner with Administrative Director of Medical Education in all phases of the performance management process (establishing performance standards, development, ongoing feedback/coaching, mentoring, check‑ins, rewarding and appraisal) for assigned staff. Communicate expectations, provide ongoing feedback and coaching, provide development opportunities, and complete appraisals as part of the annual appraisal process. Facilitate teamwork and cooperation among staff, effectively follow up and resolve routine employee relations issues, seeking support from Administrative Director of Medical Education with more complex issues; highly involved in termination decisions. Educate staff on team building, problem solving and conflict resolution. Conduct analysis of monthly budget variances and yearly budget planning. Track employee time on the time‑keeping system, ensure compliance of staff with HIPAA and other regulatory requirements such as annual validations. Set priorities for the team to ensure task completion; coordinate work activities with other leaders. Participate in a variety of administrative managerial activities such as the development, implementation, and enforcement of policies and procedures; and maintain appropriate department files (e.g. employee files, incident reports, etc.). Make decisions guided by Connecticut Children’s policies, procedures and the organizational plan; receive guidance and oversight from Administrative Director of Medical Education. Qualifications Education and/or Experience: Bachelor’s degree required, concentration in Education or Business Administration preferred, with three or more years’ experience in an academic setting or six or more years’ experience in budget, grant or program management in an academic setting accepted in lieu of a degree. License and/or Certification Required : Certified Training Administrator of Graduate Medical Education (C‑TAGME). Knowledge, Skills and Abilities Required Knowledge of the administration of educational programs, preferably medical school/residency education. Knowledge of interacting with regulatory and related administrative organizations, such as the Pediatric Residency Review Committee, the American Board of Pediatrics and the Graduate Medical Education Office at an academic medical center or school of medicine. Knowledge of social media modalities and webpage support. Ability to supervise, train, and evaluate personnel. Ability to assess a situation and adapt approach and methods to successfully achieve desired outcomes. Ability to learn new software applications as needed, including the ability to acquire the knowledge and skill in management of existing databases. Ability to work collaboratively and effectively with other medical education partners within the institution to achieve common goals, as well as with a wide range of professionals across multiple institutions. Demonstrated PC proficiency in a Windows environment using Word, Excel, PowerPoint, Email; organize and present data in spreadsheets using Microsoft Excel. Excellent interpersonal and communication skills. Strong coordination and organizational skills necessary to prioritize operational tasks, program requirements, and institutional educational goals. Budget preparation and fiscal management skills. Work Environment The Manager will work in a combination clinical and non‑clinical work environments. The main office is at 10 Columbus Boulevard, Hartford, CT, where there is no exposure to patient care. The Manager will also regularly be working in the main hospital building, as well as at 505 Farmington Avenue, and other clinical locations where residents, fellows, Graduate Medical Education Program Coordinators, and Resident Team Assistants/Associates work. Limited remote work will be available. About Us Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members. At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well‑being as one team. #J-18808-Ljbffr Connecticut Children's