Remote SaaS Customer Service Manager Lead & Scale Support
OperationsArmy
A leading remote SaaS company is seeking an experienced Customer Service Manager to oversee a distributed team. The role involves ensuring operational excellence during the self-serve product launch and requires at least 2 years of experience in managing customer service teams, preferably in a SaaS environment. Excellent communication and data-driven decision-making skills are a must. This position is fully remote, catering to U.S. residents. #J-18808-Ljbffr
- ...A forward-thinking company is seeking a Customer Service Manager to lead a remote team during a self-serve product launch. Responsibilities include managing frontline representatives, optimizing support operations, and enhancing customer experience. Must have 2+ years...Remote work
- ...A leading customer service solutions company is seeking a Customer Service Manager to oversee a remote team during a product launch. You will manage team performance, optimize support workflows, and ensure excellent customer... ..., particularly in a SaaS environment. This...Remote work
$65k - $80k
...The Schoolinks Customer Success Team is continuing... ...Customer Success Managers. We are looking for team members to support our smaller school... ...new districts by leading their project... ...customer success for a SaaS company (ideally... ...to work in a remote environment. Strong...Remote workLocal area$73.5k - $85k
...Meeting is looking for a Virtual Store Manager to join our Customer Success team in San Diego,... ...This hybrid role entails on-campus support combined with remote flexibility. The position demands... ...success fields and familiarity with SaaS solutions. We offer a competitive...Remote work- ...A leading client experience platform provider is seeking a Manager of Tier 1 Support to drive the effectiveness of their support... ...ensuring a high level of customer satisfaction while meeting service-level expectations. The... ...track record in a SaaS environment. Competitive...Remote workFull time
- ...Account Manager (Fintech SaaS) – PE-Backed We are a... ...the professional services landscape. Backed... ...Equity firm, we are scaling our sales... ...Partners, IT/Security leads, and Finance Directors... ...management, customer success, or renewal... ...This isn't a support role. It's a strategic...Remote workFlexible hours
$10k
...Customer Success Manager Customer Success Managers at Ramp... .... As a Senior Scaled CSM, you'll play... ...scalable motions. Lead onboarding with... ...Engineering, and Support when needed. Drive... ...role in B2B SaaS. ~ Proven success... ...in financial services, fintech, or payments...Remote workFull timeWork at officeHome officeRelocation packageFlexible hours- ...Account Manager Plaid is looking for a highly operational... ...to help build and scale our approach to... ...responsible for guiding customers from implementation through... ...scalable processes that support customer growth while improving... ...in B2B, fintech, SaaS, APIs, payments, or...Remote work
$80k - $120k
...automate, build, and scale their impact end-... ...in ARR, 250,000+ customers, and a global team... ...for an Account Manager to join our growing... ...~3+ years of B2B SaaS sales experience... ...wellness, and commuter/remote work Fully... ...and education to support our team, facilitate...Remote workWork at officeLocal areaVisa sponsorship3 days per week- ...Sales Manager Specialty contractors deserve... ...is a vertical SaaS platform that helps... ...and back office. Customers routinely see double... ...Sales Manager to lead and develop our Account... ...Actively support complex opportunities... ...motions and experience scaling or evolving a...Remote workFor contractors
$260k - $320k
...the simple way to manage exabyte-scale data anywhere —... ...their best work with customers as our magnetic... ...’s products and services to enterprise customers... ...to effectively support customers,... ...identify qualified leads through a variety... ...needed. Storage and SaaS sales experience...Remote jobLocal areaWorldwideFlexible hours$60k - $150k
Title Account Manager / B2B Inside Sales Representative - SaaS Applications Job ID #JOL-... ...with more than 40,000 customers and millions of... ...solutions. This is a Remote Work-from-Home full-... ...technical and product support resources Nurture warm leads and maintain strong...Remote workFull timeWork from home- A leading payment solutions provider is seeking a Technical Support Manager to oversee operational excellence and team performance in a fully remote role. This position focuses on enhancing the support ecosystem... ...'s degree and strong B2B SaaS infrastructure knowledge are...Remote work
- ...A global SaaS company is seeking an Account Manager to drive revenue growth by supporting clients in expanding their usage of the platform. Successful candidates will exemplify... ..., and managing sales pipelines. This fully remote position offers comprehensive health benefits...Remote workContract work
- ...seeking a Sales Account Manager to manage customer relationships and expand... ...experience in enterprise SaaS sales, particularly in... ...executing account plans, and leading conversations to drive... ...and a flexible remote work environment, supporting a mission that impacts global...Remote workFlexible hours
$98.64k - $122.41k
...Hospitable is looking for a Customer Advocate Lead to lead and empower our US support team, ensuring... ...responsibilities include managing support queue distribution... ...experience in the SaaS industry, particularly... ...The role offers a fully remote environment, with annual...Remote work- ...insurance companies to manage their specialty... .... Relocation support is not... ...This is a 100% remote position. The Role... ...This role will lead a small team of... ...role Seasoned customer handling when dealing... ...and customer service skills who have... ...experience in SaaS vendor support,...Remote workRelocation packageFlexible hours
$70k - $100k
...are looking for a customer-focused Account Manager to build strong,... ...products and services. The Account Manager... ...teams (Sales, Support, Product,... ...2B environment; SaaS or technology industry... ...Management. Celigo is a leading intelligent... ...'ll Experience Remote-first culture,...Remote work$130k - $180k
...Account Manager (Client Success)... .... Trusted by leading enterprise brands... ...of strategic customers. This is a... ...products and services. You'll operate... ..., Product, Support, Finance, and... ..., martech, SaaS, or agency environments... ...tooling to scale customer... ...hiring fully remote candidates....Remote workPermanent employmentLocal area- ...A tech company is seeking a fully remote Customer Service Manager in Ohio. You will lead a team responsible for exceptional customer experiences during a self... ...candidate has over 2 years of experience managing support teams, excels in communication, and is proficient in...Remote work
- ...A leading insurance technology firm is seeking a Project Manager to oversee customer-facing projects. This role requires strong project management expertise and the ability... ...Candidates should have 5–7 years of experience in SaaS or product-based organizations and strong...Remote work
- ...marketing and customer retention. Steer... ...Relationship Management (CRM) marketing... .../recommended services, and many other... ...the Manager of Scaled Customer Success, you will lead our Customer Success... ...will lead a supportive, high-trust... ...Offer ~100% remote work environment...Remote workLocal areaWork from homeFlexible hours
- Customer Experience (CX) Operations Manager A Little About Inn-Flow At Inn-Flow... ...Partners. As we scale, we’re expanding... ...in fast-growing SaaS environments and... ...What you’ll do Lead the migration of our support platform from Freshdesk... ...Raleigh office (remote Mondays,...Remote workTemporary workWork at officeMonday to FridayFlexible hours
- Manchester Tank & Equipment is seeking a Customer Service Manager to lead the Customer Service team in Franklin, TN. This role supports international operations and involves onsite presence with possible remote arrangements. Responsibilities include managing team onboarding...Remote work
- ## Customer Value Manager - Logistics/SaaS - Italian & French SpeakerApplylocations: Italy - Remote: France - Remote: Spain - Remotetime type: Full timeposted... ...value from industry-leading technology? As a Customer... ...Transporeon ecosystem.• Support the comprehensive onboarding...Remote workLocal areaWorldwide
$65k - $80k
...Remote – Must be Located in USA About Bitesize... ...reconnect with customers hiding in their... ...Customer Success Manager to help manage and... ...some experience in SaaS or client-facing... ...What You’ll Do Support the full post-sale... ...growth as the company scales Why Join...Remote work- ...MotionPoint is the leading website... ...enterprises seeking to scale multilingual... ...make global customer engagement... ...Experience Manager to serve as... ...on our service commitments,... ...and ongoing support. Identify opportunities... ...of SaaS platforms, APIs... ...offerings are a ‘remote-first’ hybrid...Remote workImmediate startFlexible hours
$130k - $144.5k
...Details Location: Remote (United... ...tools, Gem helps customers boost... ...an industry-leading 4.8/5 rating... ...experienced Scaled Customer Success Manager to play a crucial... ...Professional Services & Revenue Operations... ...tasks supporting implementation... ...Management in a SaaS / software company...Remote workFull timeWork experience placementWork at officeFlexible hours$75k - $95k
...an exceptional customer experience. (Maybe... ...?) About our Scaled Customer Success Manager The Scaled Customer... ...responsible for supporting the largest... ...education and self‑service success Ensure customers... ...Experience in SaaS platforms... ...priorities Thrive in remote, autonomous...Remote workWork at office$140k - $190k
...challenging to scale. Our ambition is... ...Role Overview Customer Success at HeyGen... ...Success Manager (Scaled CSM) is... ...analysis to identify leading indicators of... ...to Product and Support to reduce friction... ..., Professional Services, Consulting, or... ...-oriented SaaS role (AI experience...Remote workContract workWork experience placementLocal area
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