VOIP Engineer

ClifyX

Montana

VoIP Operations Engineer

Location: Mount Laurel NJ and Philadelphia PA

Job Description:

Bachelor's Degree or Equivalent
Engineering, Computer Science
Generally, requires 8-12 years related experience
Operations focused support, analysis and design documentation based on product requests and requirements
Technical learning and support of higher-level engineers, leadership, training, project management teams
Support product engineering with systems architecture planning, system implementation guidelines, and engineering guidelines
Support roll out of scripting, tools and testing for VoIP application integration, operational tools and engineering projects
Support & coordinate lab testing, design, and architecture work
Support product engineering teams on application and network architecture in the arena of IMS, BroadSoft, and emergency services
Interface and support of product development technology and feature introduction from an operations perspective in the area of SIP, SRP and client NENA I2,I3 product suites
Production operations testing of new CPE, applications, services, etc. and support of test quality assurance (labs)
Interoperability and interconnection testing in the production environment
Technical leadership and training of entry level engineers in triage and trouble-shooting, architecture and best practices
Author & update operations guidelines and design documentation (QoS, performance, reliability, security, scalability, VOIP, etc.)
Design documentation
Requirements definition
Vendor selection and management from an operations perspective
Isolation and restoration of critical systems and issues

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Vacancy posted 3 days ago

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