Service Manager- Forklift Equipment

As a Service Manager at RDO Equipment Co., you’ll lead and develop a team of Service Technicians, manage schedules and workflows, and partner closely with customers to deliver timely, high‑quality service solutions. Benefits 24% bonus potential. A comprehensive benefits package that supports your well‑being. Responsibilities Managing Work Orders: staying on top of work orders and ensuring they are completed efficiently. Scheduling and Workflow Management: assigning the right technicians to jobs and optimizing workflow. Delivering top‑notch service to customers in a timely manner throughout the repair process. Team Management and Development: supporting growth, handling issues, and building a strong, talented crew. Customer Service and Relationship Building: ensuring customer satisfaction and building strong relationships. Customer Service Skills: passion for delivering excellent customer experiences. Tech‑Savvy: confident use of computers and quick learning of new systems. Communication: clear expression in writing and verbal interactions. Pace: thriving in a fast‑moving environment with shifting priorities. Community Involvement: participation in events such as food drives or holiday trees. Open‑door policy and commitment to training. Candidate Profile Looking for a leader who can manage schedules, develop a team, and maintain strong customer relationships while promoting a culture of continuous improvement. #J-18808-Ljbffr RDO Equipment Co.