Management Assistant

Promotional Opportunity This is an internal recruitment only for current qualified classified City of Reno Employees The Parks Maintenance Division is seeking a Management Assistant to provide administrative, analytical, technical, and program support that helps ensure the efficient delivery of parks maintenance services. The ideal candidate will coordinate activities with City departments, outside agencies, and the public; provide staff support on operational and administrative initiatives; and may supervise, train, and oversee assigned administrative support staff. We currently have one vacancy in the Parks and Recreation Department in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur. This is an internal recruitment to provide a promotional opportunity for all qualified current classified City of Reno employees. The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno. Serve in the capacity of an office manager for assigned department, independently planning, administering, and coordinating administrative support functions and services. Plan, direct, coordinate, and review assigned activities and operations of the department including assigned administrative support, technical, and/or programmatic service areas; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems; recommend improvements in work flow, procedures, and use of equipment and forms; implement improvements as approved. Participate in the selection, training, and evaluation of assigned administrative support personnel; provide or coordinate staff training; work with employees to correct deficiencies; recommend discipline and termination procedures. Perform a variety of technical, programmatic, administrative, advanced clerical, and routine staff and analytical duties requiring the application of specific program knowledge and administrative skills in support of a City department, division, program, or function; assume responsibility for specific program area duties; provides assistance in administrative and operating programs as assigned. Conduct research; prepare, revise, and implement various administrative policies, procedures, rules, and regulations in accordance with sound organizational practices; develop and revise office forms and report formats; establish procedural manual for clerical and administrative support services for assigned areas. Conduct administrative and/or management studies relating to the activities and operation of the assigned department, office, or program area; conduct the more routine surveys, research, and statistical analysis on administrative, fiscal, and operational issues; collect, compile, and analyze information from various sources on a variety of specialized topics related to programs administered by the position or by management staff; write reports that present and interpret data, identify alternatives, and make and justify recommendations. Provide staff assistance to management staff; participate on and provide staff support to a variety of committees and boards; prepare and present staff reports and other correspondence as appropriate and necessary; relieve management staff of administrative work including investigating and answering complaints and providing assistance in resolving operational and administrative problems. Participate in planning, coordinating, implementing, promoting, and overseeing assigned programs, projects, and initiatives; participate in the development and implementation of program goals, objectives, policies, procedures, and priorities; participate in the development and implementation of strategies for the achievement of these goals. Participate in the identification, planning, development, and implementation of new and/or modified programs that would promote and enhance the mission, goals, and objectives of the City; perform the necessary research and analysis to justify the appropriateness of implementing the proposed program/project; prepare presentation materials and background documentation; participates in monitoring project success using appropriate tracking and feedback systems. Provide assistance in resolving operational and administration problems; identify problem areas and issues; conduct research to find alternative solutions; make recommendations; assist in implementation of recommendations. Assist in researching, negotiating, and monitoring assigned contracts and agreements with outside suppliers, service providers, leasing agents, and others; ensure work is performed in compliance with contracts and agreements. Serve as primary contact and liaison for assigned functions and programs with other City departments and staff, the general public, and outside agencies and organizations; negotiate and resolve sensitive and controversial issues; explain, justify, and defend programs, policies, and activities. Coordinate assigned services and program/project activities with those of other City programs, functions, departments and staff, boards, committees, and task forces as well as external agencies, groups, and the general public to ensure effective cooperation consistent with optimal efficiency, effectiveness, and economy; coordinate data, resources, and work products as necessary and upon request in support of a productive and positive working environment; participate in representing the assigned area to public and private groups, organizations, and other City groups. Assist with the budget development process and budget monitoring activities; provide assistance in the development of assigned budget; collect and analyze financial data; review and analyze budget requests and budget changes; make recommendations and obtain final approval for changes; create data tracking and reporting systems; monitor monthly status. Perform related duties as required. The following minimum qualifications must be met at the time of application.* Education: A Bachelor's degree from an accredited college or university with major course work in public administration, business administration, or a related field. *Each full year of relevant work experience beyond the one year work requirement will be substituted for one year of the required education (30 semester or 45 quarter hour credits). Work Experience: One year of administrative and/or programmatic support work experience. One year of research, administrative support or analytical experience, preferably in public administration, is desirable. Bilingual candidates are strongly encouraged to apply. To Apply: Submit your completed application and all additional information/documentation requested through our job board at by August 2, 2026 at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or Civil Service Office, any Nevada Job Connect location, local libraries, or educational facilities. If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at View phone number on click.appcast.io. Application Preparation: A complete application is required, including detailed work experience and education. Résumés may be submitted as supplemental information but will not be reviewed when determining minimum qualifications. Examination Process: Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of an online computer skills assessment, along with a Training and Experience evaluation (T&E) weighted as follows: Computer skills assessment = 70% Training & Experience Evaluation (T&E) = 30% Online Assessment Details: Qualified applicants will be invited to participate in the online assessments once the recruitment has closed. These tests will be self-administered with no proctor, which means candidates will be able to complete them online at their convenience during the designated testing window. The instructions and guidelines will be emailed to qualified applicants after the recruitment closes on August 2, 2026. Please make sure to check for emails around this time, including your spam folder so that you do not miss this testing opportunity. All assessments must be completed within the designated testing window to move forward in the hiring process. Subject areas that may be included on the online written skills test include: Microsoft Excel Microsoft Word Microsoft Outlook Microsoft PowerPoint Training and Experience Evaluation (T&E) Details: The T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked "QUESTIONS" on the job announcement page. The T&E must be submitted online at the time of application. Responses to your T&E questions should be consistent with the information given in your application details. Answersare subject to verification. Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question. In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application. Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online. "See Resume" or "See above," etc., are not qualifying responses and will not be considered. Changes or corrections to your responses cannot be made once your application packet has been submitted. TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted. Notification: Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified within two weeks of the job posting closing. We highly recommend opting in to receive text message notifications. Follow-up text messages may include updates about your application, next steps, and interviews. If you haven’t opted in before, the option will appear before you submit your application. If you’ve previously opted in or out, you can update your choice anytime in account settings in your governmentjobs.com profile. Testing Accommodation: We strive to ensure equal access for all individuals. If you require an accommodation due to a disability, you must inform the Chief Examiner by completing the Accommodation Request Form by the closing date of this announcement. All requests will be handled with confidentiality and respect. Contact Information: Reports (Rule XV, Section 2) Applicants are responsible for keeping the Reno Civil Service Commission informed of their current contact information including phone number, email, and mailing address. Employee/Veteran Preference in the Event of Tie Scores: Promotional Examinations (Rule VIII, Section 7): If two or more employees earn the same final score (including seniority points), veterans’ preference will be applied if any of the tied employees have submitted proof of an honorable military discharge. This preference is only used to break ties. If a tie still remains, it will be broken based on seniority in the current classification. Proof of honorable discharge must be submitted with the application. Seniority Points: Seniority Credit (Rule VIII, Section 9): Classified employees of the City of Reno shall receive seniority credit computed by adding to a passing score as follows: The final ranking will include the applicable seniority points added to the overall grade of the examination process. For each full year of continuous service completed, 0.2 points will be added up to a maximum of ten (10) years... 2 points will be the maximum. Appointment and Certification: Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable. Probationary Period: Certification of Eligibles, Appointments, and Probation (Rule VII, Section 12) Classified employees who are newly hired, promoted, reclassified, transferred, or who voluntarily demote to a lower position are subject to a probation period. The only exception is if an employee chooses to voluntarily demote back to the exact job they previously held within 24 months of being promoted. Questions and Updates: Questions about the information on this announcement and updates to application information should be directed to Civil Service at View phone number on click.appcast.io or View email address on click.appcast.io . The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter. #J-18808-Ljbffr