Operation Manager

Operation Manager – Control Tower Location: Auburn Hills, USA Full Time Summary The Operation Manager - Control Tower will oversee the day-to-day operations of DSV's transportation and logistics division, ensuring that all activities are conducted in a safe, efficient, and cost-effective manner. This position will be responsible for managing staff, developing, and implementing operational policies and procedures, and maintaining strong relationships with customers and partners. Duties and Responsibilities Manage and oversee all aspects of the transportation and logistics division, including planning, scheduling, and coordinating activities to ensure timely and efficient delivery of goods and services. Develop and implement operational policies, procedures, and systems to improve efficiency, quality, and safety. Manage staff, including hiring, training, and performance evaluation, to ensure that all team members are working effectively and efficiently. Monitor and analyze performance metrics, including productivity, cost, and quality, and develop plans to improve performance. Maintain strong relationships with customers, partners, and vendors, ensuring that all parties are informed and satisfied with the services provided. Collaborate with other departments, including sales and customer service, to ensure that all aspects of the business are aligned and working together effectively. Educational Background / Work Experience Bachelor's degree in business administration, logistics, supply chain management or a related field is preferred. 5+ years of experience in transportation and logistics management, preferably in a supervisory or management role. Strong leadership and management skills, with the ability to motivate and develop staff. Excellent communication and interpersonal skills, with the ability to work effectively with people at all levels of the organization. Strong analytical and problem-solving skills, with the ability to identify and address operational issues and challenges. In-depth knowledge of transportation and logistics processes, regulations, and industry best practices. Proficiency in using transportation management software, such as TMS or WMS. Knowledge of lean principles and methodologies is a plus. Supervisory Responsibilities (if any) This position will be responsible for managing a team of operations staff. Preferred Qualifications Master's degree in business administration, logistics, supply chain management or a related field. Experience in international transportation and logistics management. Fluency in English (oral and written). Computer Literacy Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, and experience with transportation management software. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. Except if employed in Montana, where termination requires just cause. Compensation For this position, the expected base pay range is $75,000 - $92,000 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Benefits Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. Equal Employment Opportunity DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr