Branch Manager II

Branch Manager II – Boise, Idaho Mountain West Bank is seeking a Branch Manager II for our Cole Street Team in Boise, Idaho. This management position is responsible for managing all activities of a full‑service branch office, including supervising operational and audit functions. The role ensures customers receive consistent high‑quality service, acquires and retains core deposit accounts, oversees consumer lending production and growth, and develops branch personnel. The Branch Manager represents the Bank within the local community through community activity and leadership. This position reports to the Area Manager and is a full‑time, 40‑hour per week salaried role. Rate of pay depends on experience. Job Duties and Responsibilities Ensure all office staff maintain a professional, courteous demeanor and provide the highest quality customer service. Manage and motivate staff to promote products and services, establish measurable sales, customer service, and productivity goals, provide performance feedback, and recognize accomplishments. Hold regular meetings (at least monthly) to motivate, share ideas and success stories, and provide instruction. Encourage professional development, creating opportunities for growth within the organization. Assist with hiring, reviews, promotions, and terminations of branch personnel; appraise performance, recommend promotions and salary adjustments. Assign duties to meet workload fluctuations and scheduling needs; supervise staffing schedule. Work with customers on operational, lending, and deposit‑servicing needs; handle calls to ascertain service needs and resolve problems. Direct and administer the consumer loan portfolio, soliciting new loans at every opportunity. Collaborate with the Customer Service Manager to ensure operational functions; maintain the physical condition of the branch; ensure security and safety. Prepare the branch's business development plan; contribute to marketing goals; participate in community events to promote the bank. Comply with applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Assets Control. About You – Required Qualifications High school diploma or equivalent. Ability to motivate branch staff for increased sales and cross‑sell productivity. Strong planning, organizing, delegating, and controlling branch operations. Highly developed sales and customer communication skills demonstrated through sales leadership. Analytical skills for loan analysis and customer qualification determination. 5 or more years of retail banking or similar experience. Good knowledge of banking compliance, policies, and procedures. Good knowledge of local market conditions. Excellent understanding of banking operational policies and procedures. Excellent customer service skills. Advanced communication and interpersonal skills. Computer skills including MS Word and Excel. Preferred Knowledge, Skill, Ability Prior cash handling experience. Experience with Jack Henry core operating system. Knowledge of MWB products and services. Previous management experience. Work Environment Must be able to routinely perform work indoors in a climate‑controlled shared work area with moderate noise level. Physical Demands While performing the duties of this job, the employee is often required to sit; use hands in repetitive motions; and talk or hear. Occasional requirements include standing, walking, and lifting or reaching with hands and arms. Must operate routine office equipment (computer terminals, telephones, copiers, calculators). Must routinely perform work on computer for an average of 6‑8 hours per day, may need to work extended hours or travel off‑site. Must be capable of climbing/descending stairs in an emergency. Must lift up to 10 pounds occasionally. What We Offer – Compensation & Benefits Starting salary depends on experience and may vary by location. We offer an extensive benefits package that includes medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program, a health rewards program, a retirement savings plan (including 401(k) and Profit‑Sharing), short- and long-term disability benefits, education and training benefits, and discounts on banking products. Also includes generous paid time off, paid holidays, and potential state‑specific holiday pay. For full‑time employees, six paid holidays per year; part‑time employees receive pro‑rated holidays. Supplemental information is available on our website. Equal Opportunity Employer We are an Equal Opportunity Employer and qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S. No recruiters or unsolicited agency referrals please. #J-18808-Ljbffr Foothills Bank