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Technical Support Manager - Customer Success Lead

Cribl

Cribl is seeking a Technical Support Manager to lead a highly technical support team focused on customer success. You will mentor engineers, manage escalations, review metrics, and contribute to processes to ensure on-time, high-quality support. The role requires on-call duties and a passion for elevating team performance. Join Cribl's remote-first culture, collaborate with cross-functional teams, and help drive SLA, CSAT, and overall customer satisfaction through strong leadership and technical #J-18808-Ljbffr

Vacancy posted more than 2 months ago

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