Sales Lead, Ingram Park Mall

Sales Lead

Embraces our diverse, inclusive culture leading all activities related to providing exceptional associate and client engagement. Leads activities required to achieve all store goals including financial objectives, client service, talent management, operational controls, asset protection and safety, and merchandise presentation. Operates as the Manager on Duty in the absence of another Manager. Lives Company Leadership Principles:

We Value Our People

• Leads with a high degree of integrity and demonstrates care for all associates
• Assists with developing internal bench strength
• Supports the onboarding experience to position associates for excellence in role and career progression
• Partners with SM on self-development goals
• Encourages continuous growth; celebrates positive performance and service behaviors
• Shares information and communicates clearly; fosters dialogue around solutions and continuous learning
• Ensures compliance with company policies and procedures and applicable laws at all times

We Love Our Customer

• Represents Lane Bryant by adhering to "Dress Your Best" guidelines; articulates current trends in every client interaction
• Supports a culture that inspires and empowers team to consistently exceed client expectations
• Ensures business is driven by each segment with the Roles Leader program
• Leads and directs execution of tasks; drives a high level of productivity
• Holds self and associates accountable for consistently demonstrating Lane Selling; models behaviors
• Resolves customer concerns quickly and effectively and empowers team to do the same

We Win As A Team

• Fosters a culture that embraces diversity in thought, background, and experience
• Demonstrates transparency; influences in a courageous and respectful way to drive strategy and results
• Ensures all communications are shared with appropriate audience
• Supports a culture that values how work is done as much as the outcome
• Reports to work as scheduled; records time worked accurately by using time and attendance system; remains flexible to the needs of the business
• All other duties as assigned by Store, District, or Regional Leaders

We Take Action and Own Our Results

• Drives operational excellence;
• Using Brand Guide, supports visual updates and maintains visual merchandising standards
• Partners with Store Manager to recognize opportunity; adjusts strategy to align with business demands
• Prioritizes and controls workload through successful planning and delegation
• Manages controllable expenses
• Complies with Asset Protection policies and practices; promotes health and safety within store

We Innovate and Learn Fast

• Pushes for innovative solutions that bring originality to the organization
• Embraces change; leads teams with a sense of urgency and agility
• Promotes a test and learn culture
• Initiates continuous product movement based on Brand directives, client profile, and store sales
• Contributes to an environment that promotes taking risk and out-of-the-box thinking

Qualifications

• Strong communication and customer service skills
• 6 months specialty retail experience, preferred
• Prior management experience preferred
• Technology proficient and strong business acumen
• Works a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
• Must be able to read, write and communicate in English; other languages desirable
• High school diploma (or equivalent) required

Position requires associates to:

• Constantly move throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock and complete other tasks; frequently involves prolonged pushing, pulling, bending, squatting, and reaching and may involve tight or confined spaces
• Frequently operate computerized register system
• Respond in person to occasional, unscheduled store banking requirements and store alarms
• Adjust or move objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available
• Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using an 8-foot ladder
• Constantly interact with and assist coworkers and clients and other members of the public

Location: Store 6423-Ingram Park-LaneBryant-San Antonio, TX 78238

Position Type:

Regular/Part time

Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact View email address on click.appcast.io. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.