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Contractor Program Manager / Task Lead

Think Tank, Inc.

Job Description

Job Description

CONTRACT INFORMATION

Agency: NOAA National Marine Fisheries Service (NMFS), Office of the Assistant Administrator (OAA)

Place of Performance: Silver Spring, MD (1315 East-West Highway, 20910); telework as authorized

Period of Performance: 07/22/2026 – 07/21/2027 (Base); up to 4 years with options

POSITION OVERVIEW

The Contractor Program Manager (PM) / Task Lead serves as the prime point of contact between the contractor team and the Government. This is a Key Personnel position. The PM/Task Lead is responsible for day-to-day contract management, quality oversight, staffing coordination, status reporting, and issue resolution across all four task areas.

KEY RESPONSIBILITIES

  • Serve as the single point of contact for staffing, quality control, scheduling, status reporting, issue escalation, and invoice support
  • Maintain authority to assign contractor personnel to task areas and resolve performance issues
  • Attend task order kick-off meeting and routine status meetings with CO, COR, and Government stakeholders
  • Prepare and submit monthly status reports by the 5th business day of each month, summarizing accomplishments, deliverables, risks, issues, upcoming work, and corrective actions
  • Develop and maintain the Quality Control Plan; submit within 15 business days of award and update as needed
  • Lead transition-in planning including staffing, access, training, knowledge transfer, and quality control procedures
  • Coordinate personnel changes with COR in advance and ensure knowledge transfer to minimize disruption
  • Ensure all personnel complete required NOAA/DOC training (IT security, records management, privacy, SASH, etc.) within required timeframes
  • Coordinate transition-out activities including file transfer, tracker handover, SOPs, and system access closeout

REQUIRED QUALIFICATIONS

  • Demonstrated experience managing federal government contracts or task orders in a program manager or project lead capacity
  • Experience overseeing multi-function administrative support teams (FOIA, case coordination, travel, administrative operations)
  • Strong written and oral communication skills with ability to interface effectively with senior Government officials
  • Experience preparing and submitting contract status reports, quality control plans, and staffing plans
  • Proficiency with Microsoft Office, Google Workspace, and Adobe Acrobat
  • Ability to resolve performance issues and escalate risks proactively

SECURITY & SUITABILITY

  • Must be capable of obtaining and maintaining a suitability/public trust determination (Tier 1 or successor)
  • Must obtain all required system access approvals for NOAA/DOC systems
  • Must complete initial and annual NOAA SASH training within required timeframes
Vacancy posted 15 days ago
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