Administrative Assistant

Administrative Assistant

Compensation: $20-23 per hour; paid bi-weekly Employment Type: W-2 Full-Time Employee; Non-Exempt Schedule: Monday-Friday 8am-5pm or 9am-6pm Location: Lakewood

Denver Wellness is growing! The administrative assistant position is one of the most important roles for our company as it is the face of the company! This role will not only gather information, but also provide a patient welcome experience and let our patients know they will be well cared for with one of our excellent providers.

Job Duties

• Conducts business in a service-oriented manner that is attentive, cooperative, sensitive, respectful and kind with all patients, visitors, the public and all colleagues
• Verifying patient's medical benefits
• Accepting payments from patients and families as well as posting payments in the EMR
• Proficient in understanding insurance plans to relay cost benefits to patients such as copays, deductibles, co-insurance and out-of-pocket
• Scheduling and canceling appointments from multiple sources i.e. online scheduling, via text, phone calls and any other form of appointment request
• Verification that all necessary requirements are met prior to patient's scheduled appointment
• Clerical duties such as answering telephones, check-in, checkout and record processing as requested, appointment scheduling and patient intake, data verification, office communications
• Attends staff meetings as required
• Ensuring that all patient communication is replied to in a reasonable time frame from patient portals, emails, voicemails etc.
• Follow up on all patient requests for example request to speak with providers, requests for information, medication questions and concerns
• Review patient request and ensure timely transfer of information to other departments as needed
• Ensure labs and other clinical data is secured in the patient's medical record
• All other duties as assigned

Administrative Assistant Compensation & Benefits (Full-Time Employees are eligible for):

• Competitive Hourly Rate: $20-23/hr; paid bi-weekly
• 401(k) retirement plan with employer match up to 4%
• Comprehensive medical, dental, and vision insurance for employees and eligible dependents
• HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses
• Employer-paid life insurance and AD&D coverage
• Employee Assistance Program (EAP) with confidential mental health and life support resources
• Generous paid time off and additional paid holidays

Requirements

Administrative Assistant Qualifications:

• Strong interpersonal and communication skills.
• Ability to work collaboratively in a team-oriented environment.
• Excellent organizational and time-management skills.
• Clinic or office experience preferred
• EMR knowledge

About Denver Wellness Associates

Denver Wellness Associates is a comprehensive mental health care practice dedicated to supporting individuals and families on their journey toward lasting well-being. We offer personalized psychiatric services, including medication management, therapy, genetic testing, transcranial magnetic stimulation (TMS), Spravato and ketamine-assisted treatments, and ADHD testing, delivered with compassion, collaboration, and a focus on holistic care. With a talented team serving clients across multiple Colorado locations and via telehealth, our mission is to improve access to high-quality mental health services and help every person we work with feel heard, understood, and empowered.

Denver Wellness Associates is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued, respected, and supported. We believe diversity of backgrounds, experiences, and perspectives strengthens our teams and enhances the care we provide to the communities we serve.

Denver Wellness Associates is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

Denver Wellness Associates is also committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process. Accommodation requests may be submitted to View email address on click.appcast.io.