Restoration Technician

Now Hiring: Experienced Water Damage Restoration Technician (1+ Year Required) Join the award-winning team at Restoration 1 of Horry County. Are you a hands-on, reliable restoration technician with at least one year of experience in water mitigation, mold remediation, or fire damage cleanup? Do you take pride in doing the job right, staying organized, and helping customers when they need it most? If so, we want to talk to you. Monday-Friday 8AM-5PM, On-call Rotation Perks: Paid Time Off and Holidays Competitive pay depending on experience and certifications Bonus opportunities 401k Advancement opportunities What We're Looking For: At least 1 year of experience in the restoration or mitigation field (water/mold/fire) IICRC certifications a plus (but not required if you're actively working in the field) Comfortable with moisture meters, dehumidifiers, air movers, and demo tools Able to document jobs clearly using photos, notes, and mobile software Clean driving record, ability to pass a background check Professional appearance and customer-first attitude Requirements: A positive, can-do attitude Valid driver's license without a major violation (OMVI, Reckless, etc.) Be drug free and committed to staying drug free Can communicate with crews, customers, and management verbally and/or in writing A high school diploma, or the equivalent combination of education, training and experience Eager to learn and acquire new skills Core Job Duties: Respond promptly to emergency calls and provide efficient and effective restoration services. Assess and document damage, create detailed reports, and develop action plans for restoration. Perform water extraction, drying, dehumidification, mold remediation, fire damage restoration, and crime scene cleanup. Maintain a high level of professionalism and customer service at all times. Provide legendary customer service Work individually or as part of a team Demonstrate dependability and efficient work practices Responsible for documentation of jobs to ensure accuracy Bonus Points: IICRC Certifications such as WRT, AMRT, ASD, and/or FSRT Experience with trauma/crime scene clean-up Experience with crawlspace encapsulation Knowledge and experience with Encircle and/or Xcelerate job management systems Physical Requirements: Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics) Ability to sit/stand/walk for prolonged periods of time Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning products/chemicals Ability to travel locally Restoration Support to Help You Get Your Normal Back At Restoration 1, we help people get their property and life back to normal when they're dealing with water, mold, or fire damage. We understand that our customers are going through a taxing and emotionally trying time. This is why our restoration specialists strive to be attentive, offer upfront communication, and valuable services to our customers. Most people struggle to clean up the mess after a disaster such as a flood or fire. We've created a straightforward process to guide our customers through their property restoration. With one phone call, your life can get back to normal. Our reputation for fast response, exceptional quality, and commitment has contributed to our growth as a company throughout the United States. Our restoration specialists understand that a disaster and the need for property restoration services can come without warning, and that is why we are always at hand to assist you 24/7! Restoration 1 aims to go the extra mile for our customers and make sure their property is back the way they remember it. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration 1 Corporate. IICRC