Technical Senior Product Associate - Billing Product Americas

Technical Product Associate

Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.

As a Technical Product Associate on the Securities Services Billing Product team, you will be part of a global team delivering key aspects of the analysis, implementation & communication phases of the overall billing remediation program. You will also participate/support other program activities including interviewing/consulting with management and product partners, detailing, and understanding business functions/process flows, sourcing & constructing MIS to support management meetings, and agreeing implementation plans with the operations and technology partners related to project execution.

Job Responsibilities

• Coordinate with client facing and product stakeholders to outline and define billing requirements related to client onboarding activities and new product development.
• Mine and analyze data to identify trends and areas of opportunity (i.e.: business case development & confirmation) to help support recommendations for operational and technology improvements.
• Develop and document front-to-back business process flows and business requirements (where necessary).
• Provide status updates to broader team and senior managers via various billing governance forums.
• Provide effective communication & coordination of all changes ensuring that the relevant business, operations, and technology stakeholders are engaged and that all issues and risks are identified and escalated.

Required qualifications, capabilities, and skills

• Expertise in financial services, strategy/management consulting, operations, or technology environment, with a focus on strategy, change, and/or project management.
• Hands-on proficiency with Alteryx, MS SQL, and Tableau.
• Previous involvement in large strategic programs from an Investment Bank, Corporate Bank, or Management Consultancy background.
• Expert skills in data analysis in support of business or use case development, with strong Excel capabilities
• Logical and structured approach to planning, problem-solving, and decision-making.
• Strong awareness of risk and controls.
• Effective presentation skills and advanced PowerPoint proficiency.
• Clear and confident communication abilities; able to influence internal and external stakeholders; confident in communicating with senior management.
• Ability to work under pressure and to set/achieve project milestones within deadlines.

Preferred qualifications, capabilities, and skills

• Knowledge of Securities Services.
• Bachelor's in Computer Science or Data Science.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.