Member Success Director — Individual & Family Health

Redirect Health

Redirect Health is seeking a Director of Individual Member Success to lead the B2C side of our Customer Success team. You will shape strategy for managing individual members, collaborate with Product to improve tools and onboarding, and drive renewals and member education. You will build and mentor a small CS team, partner with brokers, and use analytics to drive growth and reduce churn. This role is pivotal in delivering a high-touch, value-driven member experience. #J-18808-Ljbffr Redirect Health

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Vacancy posted 1 day ago

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