Desktop Support Specialist

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $20.00/yr - $27.00/yr Direct message the job poster from Insight Global Duration: Long Term Contract - 1+ year to Hire Compensation: $20.00/hour to $27.00/hour. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location. Desired Skills: 3-5 years of Microsoft hands on Windows Support 3+ years of office / Office 365 support 2+ years’ experience with Active Directory -- at the user level Experience troubleshooting network connectivity at the PC level Experience troubleshooting Printers, scanners, and other peripheral devices Bonus Experience: SCCM experience Microsoft Certifications Undergraduate Degree Strong Documentation Skills Day to day: The IT Technical Support Specialist - Sr. position will be responsible for ensuring proper IT technical support, allowing end users to accomplish their business tasks. Supports local and remote PC and mobile hardware and software, via direct or remote contact with the hardware and/or the end user, as well as performing network system administration. This position serves as the second-level escalation support to a third-party outsourced first-level helpdesk. Plans, implements, monitors and supports corporate hardware and software infrastructure. Deploys, administers, and supports corporate and remote office servers/desktops. Performs advanced system and user administration for the entire organization and design. Installs software and peripheral equipment onto corporate workstations. Manages and installs appropriate operating system and software upgrades, patches, printers, drivers, etc. Provides third-level support for issues which are escalated by the second-level service delivery team and first-level helpdesk. Resolves complex end-user requests for installs, problem diagnoses, and equipment repairs. Performs hands-on fixes, including software/ hardware install and upgrades. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Information Technology Industries Staffing and Recruiting Referrals increase your chances of interviewing at Insight Global by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Desktop Support Specialist” roles. Chicago, IL $50,000.00-$55,000.00 2 months ago Rosemont, IL $42,000.00-$55,000.00 1 week ago Downers Grove, IL $26.05-$32.59 4 days ago Chicago, IL $55,000.00-$65,000.00 2 months ago Downers Grove, IL $29.00-$33.00 2 days ago Downers Grove, IL $45.00-$55.00 1 week ago Schaumburg, IL $50,000.00-$55,000.00 3 weeks ago North Chicago, IL $22.00-$24.00 3 days ago Chicago, IL $60,000.00-$90,000.00 1 day ago Chicago, IL $70,000.00-$78,000.00 1 week ago Chicago, IL $5,000,000.00-$6,000,000.00 6 months ago IT Infrastructure and Support Specialist South Barrington, IL $25.00-$30.00 3 weeks ago Supervisor of Desktop Support & Operations Glenview, IL $100,587.00-$125,733.00 2 weeks ago Chicago, IL $100,000.00-$125,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr