Operational Excellence Coach (Spanish Speaking)

The Operational Excellence (OpEx) Coach is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage CPG and General Manufacturing industries through the implementation of QAD Redzone software and expert level coaching. Coaches work within highly autonomous teams led by a Coach Director have practical experience of delivering CI in plants and believe in leading-through-doing. They work directly with customers shop floor staff frontline leaders CI directors and C-level executives to achieve both significant personal growth and tremendous productivity gains.

Before applying please read below:

This position is Full Time Exempt Remote and required to travel 42 weeks Monday through Thursday (annually) throughout the United States. Coaches must be able and willing to transport themselves by means of both driving and flying to customer locations up to 80% as needed. This role is not available for sponsorship. Must be authorized to work in the United States.

Bilingual in English and Spanish is required.

Responsibilities

• Oversees and coaches 5-7 customers at a time
• Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments 
• Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings to support action cycles on the shop floor
• Tracks performance data and customer uplifts throughout the deployment
• Leads process improvement and kaizen activities for customers 
• Openly shares feedback with frontline teams and leadership to drive positive behavior change and uplift results
• Facilitates remote weekly customer progress meetings
• Identifies miracle stories as well as miracle results to guide celebrations of wins with the customer
• Manages project schedules with customers
• Provides Success Assessments upon project completion
• Delivers executive overviews and provides customers with information related to all Redzone programs
• Troubleshoots customer technical issues as needed
• Supports customer identification of next steps in their Redzone journey
• Other duties as assigned

Qualifications :

• Fluent in both English and Spanish required.
• Senior Operations Leadership experience in manufacturing environments required
• Previous experience working in direct hands-on manufacturing roles like Operations Manager Production Supervisor and/or Continuous Improvement Manager 
• Practice using Overall Equipment Effectiveness (OEE) and its components in driving production results and continuous improvement
• Ability to plan organize and function effectively in a dynamic environment addressing multiple demands of internal teams and clients
• Ability to develop/maintain strong relationships with clients and internal teams 
• Excellent interpersonal and organizational skills
• Strong written and verbal communication skills
• Sound judgment and excellent assessment skills
• Ability to manage time effectively and to work in a high paced high growth environment
• Ability to prioritize tasks within active projects to meet critical path deadlines
• Advanced knowledge of MS Office (PowerPoint Word Excel Outlook)
• Tech friendly and comfortable communicating technical requirements about networking wireless and software information
• Able to learn software required to perform successfully in this position
• Programmable Logic Controller (PLC) experience and familiarity is desired but not required
• Must be able to provide proof of valid state drivers license

Education/Experience

• BA or BS Relevant fields of study can include but are not limited to: Engineering Manufacturing Organizational Leadership/Management Supply Chain Management Business Management
• 2 years in a similar position providing direct coaching to business clients is desired but not required

Additional Information :

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity where idea-sharing is always prioritized over level or Hierarchy.
• Compensation packages based on experience and desired skill set

Compensation Package:

• Base pay range: $125000 - $150000 USD Annual (12 Months).
• Placement within our pay range will vary based on knowledge skills experience and market location variations as well as internal peer equity.
• This position may be eligible for additional performance incentives
• U.S. benefits package includes medical dental and vision coverage a 401(k) plan with company match short-term and long-term disability coverage life insurance paid time off parental leave flexible spending accounts and employee assistance program.

About QAD and QAD Redzone:

QAD Inc. is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer order to survive and thrive manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.

QAD Redzone helps to enable QADs vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals creating resilience in the face of disruption.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class. 

#LI-Remote

Remote Work :

No

Employment Type :

Full-time