Care Manager

Job Description

Job Description

Care Manager (Remote)

Charlotte, NC | Hybrid (must live within 50 miles)
Full-Time | On-Call Rotation Required

Pay: $45,000 annually

Department: NC Programs
Reports To: Supervising Care Manager
Status: Exempt

Make a Difference Every Day

At Community Choices, we are dedicated to improving whole-person health through person-centered, compassionate care. As a Care Manager , you will play a vital role in coordinating services, supporting members through life transitions, and helping individuals reach their highest level of independence. This is more than a job—it’s an opportunity to positively impact lives while working alongside a passionate, supportive team.

What You’ll Do

• Complete initial and ongoing assessments to develop person-centered care plans.
• Serve as the primary point of contact for members, ensuring consistent communication between caregivers, providers, and community resources.
• Facilitate smooth care transitions, including hospital discharges, incarceration releases, and other life changes.
• Lead interdisciplinary team meetings and coordinate with providers, discharge planners, social workers, and caregivers.
• Provide education, advocacy, and support to encourage member independence.
• Maintain accurate and timely documentation and reports.
• Deliver on-call coverage as part of a flexible work schedule.
• Provide transportation assistance for members when needed.

What We’re Looking For

We seek a motivated professional who is passionate about whole-person care, thrives in a collaborative environment, and demonstrates strong organizational skills.

Former Employees: If you previously worked for Community Alternatives, Inc. or Community Choices, Inc., please indicate your former position, location, and dates of employment on your application. All former employees are subject to verification of rehire eligibility.

Education & Licensure (Required):

• Bachelor’s degree in psychology, sociology, social work, or a related human services field

Experience (Required):

• Minimum of 2 years’ experience working directly with individuals with behavioral health disorders

Preferred Skills & Abilities:

• Strong understanding of care management and person-centered planning principles
• Ability to apply evidence-based clinical guidelines and coverage limitations
• Experience supporting individuals with chronic physical or behavioral illnesses across diverse populations
• Comfortable conducting home visits and community-based work
• Bi/multilingual abilities a plus

Requirements

• Valid driver’s license, clean driving record, and active auto insurance.
• Ability to lift/move up to 25–50 lbs. occasionally and travel as needed.
• Must maintain required certifications, including First Aid/CPR, defensive driving, and confidentiality/ethics training.

If you are passionate about care management and have the education and experience to make an impact, we want to hear from you! Join us in helping individuals achieve healthier, more independent lives.

Why Join Us: At Community Choices, we offer a supportive and dynamic work environment where you can make a real difference in the lives of our members. We provide opportunities for professional growth and development, competitive compensation, and the chance to be part of a dedicated team that values excellence and compassion in care.

We are a V3 Sponsored Employer. We are an equal opportunity employer and value diversity in our workforce. We encourage applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or veteran status.

Virginia Salary History Notice
Community Alternatives, Inc. complies with the Virginia Salary History Ban. Applicants are not required to provide current or prior wage, salary, bonus, commission, or other compensation information as part of the employment application or hiring process. If an applicant voluntarily discloses salary information, it will only be considered for the limited purpose of negotiating a higher wage or salary, as permitted by Virginia law.

Company Description

We are a V3 Sponsored Employer. We are an equal opportunity employer and value diversity in our workforce. We encourage applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or veteran status.\n\nVirginia Salary History Notice\nCommunity Alternatives, Inc. complies with the Virginia Salary History Ban. Applicants are not required to provide current or prior wage, salary, bonus, commission, or other compensation information as part of the employment application or hiring process. If an applicant voluntarily discloses salary information, it will only be considered for the limited purpose of negotiating a higher wage or salary, as permitted by Virginia law.