Fleet Dispatcher (Dallas Metroplex)

Who We Are

Gatik is in the business of autonomous freight, and that business is already on the road.

Every day, Gatik’s autonomous trucks move freight for Fortune 50 retailers, grocers and consumer brands across Texas, Arizona, Arkansas and Canada, connecting distribution centers and stores and keeping goods moving. At the heart of it all is the Gatik Driver™, our proprietary Level 4 autonomous driving system, powered by scalable, interpretable AI and engineered to deliver safe, reliable, high-frequency freight operations.

Gatik’s momentum is real. With more than $600 million in contracted revenue and $200 million raised in our August 2026 Series D round, Gatik has taken one of the toughest challenges in autonomous technology and turned it into a proven commercial business.

And the market is paying attention. In 2026, Gatik earned a place on Forbes' America's Best Startup Employers list, and the Inc. 5000 list of America's fastest-growing private companies. The Gatik Driver™ won an Edison Award for Advancements in Autonomous Driving, and Inc. named our Co-founder and Chief Engineer, Apeksha Kumavat, to its Female Founders 500 list.

There's a lot more road ahead, and some of the brightest, most driven minds in autonomous technology are building the next chapter at Gatik. We're taking on hard engineering problems, pushing the limits of what's possible and building on a commercial foundation that's already proven itself in the real world with some of the biggest companies in the world, like PepsiCo and Loblaw. If you're ambitious, love solving problems that matter and want to see your work make a real difference, you'll find plenty to get excited about here.

About the role

As a Fleet Dispatcher in our Dallas/Fort Worth Operations, you are the real-time command center for our autonomous fleet and the Autonomous Vehicle Operators (AVOs) who manage them. This is a high-stakes, rapid-response role where your exceptional communication, organization, and problem-solving skills directly ensure the seamless execution of our daily routes.

You will act as the central point of contact, navigating both routine logistics and unexpected, time-sensitive incidents. You must maintain clear, calm, and professional communications with AVOs, internal stakeholders, and clients to ensure every delivery is completed safely, accurately, and on time.

Location: On-site at our Fort Worth, TX office / depot (Alliance Airport)
Schedule: 12-hour shifts (Details will be discussed during the interview process)

What you'll do

You will serve as the crucial link between the autonomous fleet, human operators, and the customer base.

Real-Time Fleet Coordination & Communication

• Lead Dispatch : Proactively dispatch and communicate daily shifts, assigned vehicles, and specific route instructions to Autonomous Vehicle Operators (AVOs).
• Route Execution: Monitor the real-time status of all dispatched vehicles and deliveries, prioritize tasks, and provide critical updates to AVOs and clients to maintain the delivery schedule.
• Rapid Response: Serve as the primary contact for all emergency and non-emergency inbound communications (via Slack, phone, and video calls), quickly assessing situations and providing solution-oriented guidance.
• Client Updates: Communicate delivery statuses, including any delays or changes, professionally and proactively to ensure customer satisfaction.
• Escalation Updates: Communicate urgent updates and resolutions to AVO Supervisors and Operations Management promptly and clearly.

Monitoring, Tracking, and Compliance

• TMS Tracking: Continuously utilize TMS platform and fleet management software to track vehicle locations, freight progress, and estimated times of arrival for all relevant internal stakeholders.
• Process Compliance: Ensure all AVOs and drivers are strictly adhering to Gatik's operational procedures, safety protocols, and relevant regulatory compliance standards (DOT/FMCSA).
• Incident Logging: Accurately log all operational data, including schedules, delivery times, delays, communication logs, and escalating critical incidents to AVO Supervisors or Operations Management immediately.

Data Management & Reporting

• Maintain Records: Track and organize all work requests, customer requests, completed tasks, and maintain accurate vehicle operator work records using internal systems.
• Generate Reports: Assist in running daily reports and compiling communication summaries on key metrics, operational events, and occurrences during your 12-hour shift.

What we're looking for

• Experience: 3+ years of proven, high-volume experience as a dispatcher in the transportation, fleet, shipping, or logistics industry.  Knowledge and understanding of DOT/FMCSA regulations as they relate to Hours of Service and general compliance.
• Tech Savvy: Highly proficient with modern communication and logistics tools, including order management systems, dispatching software, TMS (Transportation Management System) and instant messaging platforms (e.g., Slack and Zoom).
• Soft Skills: Outstanding organizational skills, the ability to effectively multitask, and sound judgment for critical thinking and rapid decision-making under pressure.
• Communication: Excellent written and verbal communication skills, with the ability to convey complex information clearly and calmly to drivers, AVOs, and client personnel.
• Data Proficiency: Experience with fast, accurate data entry and a background in running reports or performing basic operational analytics.
• Required Availability: Must be able to work a full 12-hour shift, primarily on site at our Fort Worth, TX office (near Alliance Airport). Possible "overnight schedule" - flexibility and responsiveness are essential.

 

More about Gatik

Founded in 2017, Gatik has grown into a commercial force in autonomous freight, operating trucks daily in live customer networks across the United States and Canada. We're headquartered in Santa Clara, California, but our impact is felt on the roads and in the supply chains that keep essential goods moving for some of the biggest companies in North America.

Our trucks do some of the most demanding work in freight, running high-frequency, time-sensitive routes between distribution centers and stores, where reliability matters every single day. For our customers, that means more capacity, better service and products arriving where they need to be, when they need to be there.

Behind it all is AI-first technology built from the ground up for autonomous trucking, capable of navigating highways and surface streets and tackling the complexity of real-world logistics at scale.

Visit Gatik for more company information and Careers at Gatik for more open roles.

Notable News

For the latest company news, visit the Gatik newsroom.

Recent media coverage:

• TechCrunch: Self-driving truck startup Gatik raises $200M following PepsiCo deal
• Reuters: Gatik secures $200 million in funding as autonomous freight market accelerates
• Bloomberg: Driverless Trucks Can Save Lives on America's Roads
• PepsiCo website: PepsiCo and Gatik announce multi-year agreement to deploy autonomous freight in North America
• Wall Street Journal: Driverless Trucks Are Here - and They’re Delivering Bags of Doritos
• CBS News: Pepsi deploys self-driving delivery trucks
• Bloomberg: Autonomous Trucking Firm Gatik Inks Contracts Worth $600 Million
• Forbes: Hundreds’ Of Gatik Robot Delivery Trucks Headed For U.S. Roads
• CNBC-TV18: No more test runs: Gatik says driverless trucks are now a real, money-making business
• Forbes: Gatik And Loblaw Announce Largest Commercial Deployment Of AV Trucks

Taking care of our team

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

**E-Verify Notice**
Gatik participates in the U.S. Department of Homeland Security E-Verify program. By submitting your application, you acknowledge our participation in E-Verify.

Please review the official E-Verify Participation Poster and Right to Work Notice prior to submitting your application.