Vice President, Operations

Role Description

The Vice President, Operations is a senior operational leader responsible for translating Sandy Hook Promise’s strategy into high-quality, scalable execution across the organization. Reporting to the COO, this role ensures that day-to-day operations, systems, and cross-functional processes are effective, efficient, and aligned to organizational priorities.

This role will work closely with the Chief of Staff, whose role is to focus on strategic alignment, decision stewardship, and leadership effectiveness, while the Vice President, Operations owns operational delivery—ensuring that priorities are executed with discipline, that teams have what they need to perform, and that systems and processes enable scale.

The Vice President of Operations serves as a critical bridge between strategy and execution, working closely with department leaders to drive accountability, remove barriers, and continuously improve how work gets done across the organization.

This role currently manages one direct report, and one indirect report focused on project management. They are a U.S.-based organization with most staff working remotely. This role is fully remote and requires up to 15% travel as needed.

Core Responsibilities

• Operational Execution and Performance:
  • Lead the execution of organizational priorities by translating strategy into clear operational plans, milestones, and performance expectations.
  • Drive consistent, high-quality execution across teams by establishing and reinforcing strong operational rhythms, tools, and accountability mechanisms.
  • Ensure day-to-day operations run effectively across functions, proactively identifying and addressing gaps, inefficiencies, or risks.
  • Monitor progress against key organizational goals and ensure timely course correction when performance is off track, in partnership with the COO.
• Cross-Functional Integration and Delivery:
  • Partner with department leaders/VPs to coordinate complex, cross-functional initiatives and ensure seamless execution.
  • Align workflows, timelines, and dependencies across teams to reduce friction and improve collaboration.
  • Serve as a central point for operational coordination, ensuring that strategic priorities move forward with clarity and cohesion.
  • Step in to support execution on high-priority or at-risk initiatives when additional operational leadership is needed.
• Systems, Processes, and Continuous Improvement:
  • Design, implement, and refine operational systems and processes that enable scale, consistency, and efficiency.
  • Identify opportunities to improve organizational effectiveness through better use of tools, data, and workflows.
  • Standardize best practices where appropriate, while maintaining flexibility to adapt to evolving needs.
  • Partner with the COO to operationalize large-scale systems and data initiatives across the organization.
• Data, Metrics, and Accountability:
  • Hold decision-making authority for operational process designs and workflows within strategic workplan priorities.
  • Establish and track key performance indicators (KPIs) that measure operational health and progress toward strategic goals.
  • Build and maintain dashboards and reporting structures that provide visibility into execution and outcomes.
  • Use both qualitative and quantitative data to inform operations-focused decision-making and improve performance.
  • Foster a culture of accountability where teams understand expectations and are supported in meeting them.
• Team Leadership and Operational Culture:
  • Lead and develop a high-performing operations function, including directly managing a team of two Project Managers, fostering strong execution, collaboration, and continuous learning.
  • Serve on steering committee for foundational work that supports org-wide core initiatives.
  • Support department leaders (VPs) in strengthening operational discipline within their teams.
  • Reinforce a culture of clarity, ownership, and follow-through across the organization.
  • Model adaptability, problem-solving, and a solutions-oriented mindset in a dynamic environment.
• Partnership with COO and Chief of Staff:
  • Partner closely with the COO to ensure operational priorities are aligned with organizational strategy and resourced appropriately.
  • Work in close coordination with the Chief of Staff and Senior VP of People to translate strategic decisions and leadership priorities into actionable execution plans.
  • Provide feedback loops to the Chief of Staff and COO on what is working operationally and where adjustments are needed.

Qualifications

• 10+ years of professional experience, with significant leadership experience in operations, program management, or organizational effectiveness.
• Demonstrated success managing complex operations and driving execution in mission-driven or high-growth nonprofit organizations.
• Experience implementing systems, processes, and performance management frameworks at scale.
• Strong analytical skills, with the ability to translate data into actionable insights.
• Proven ability to lead cross-functional initiatives and influence outcomes across teams.
• Experience managing and developing high-performing teams.
• Deep alignment with the mission of Sandy Hook Promise and a commitment to advancing a culture of prevention.

Benefits

• The salary range for this position is $147,000-$150,000.
• SHP offers a competitive benefits package, including:
• Unlimited PTO
• Flexible schedules
• Paid holidays and 10 days sick leave
• Paid parental leave
• Health, dental, and vision
• Employer paid life insurance and short- and long-term disability
• 401k match
• Professional development stipend
• Wellness & mental health support
• Employer Paid Employee Assistance Program
• Sandy Hook Promise operates within a distributed workforce, allowing for location flexibility across the country for most positions.
• They provide remote office support for all staff, which includes a laptop, home office reimbursement, monthly Wi-Fi reimbursement up to $40, and monthly cell phone reimbursement up to $50.

To Apply

The deadline to apply is Monday, June 29, 2026. Qualified candidates are encouraged to submit their resume and cover letter via email to [email protected] . No calls, please.

Equal Opportunity Employment

SHP is proud to be an equal opportunity employer. They strive to be an employer of choice: where a diverse mix of talented people want to come and do their best work. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other protected characteristic. They are focused on promoting diversity, multiculturalism, and inclusion and believe deeply in having a workforce comprised of people of all beliefs and backgrounds who seek to prevent gun violence and stop the tragic loss of life. Members of all under-represented groups are encouraged to apply.