Provider Engagement Manager, Office of Substance Use Care. Job in New York Move Collective Jobs

Job Description The Bureau of Alcohol and Drug Use (BADU) works to close gaps and reduce overall morbidity and mortality related to alcohol and substance use among New Yorkers. BADU develops, implements, and evaluates interventions and prevention strategies through contracting of prevention, treatment, recovery and support services; policy analysis and development; epidemiology and surveillance; dissemination of treatment and management guidelines; harm reduction initiatives; public and provider outreach and education; and community involvement and interagency collaboration. The Bureau amplifies the voices of those most impacted and focuses on inequitable structural, social, service, and communication factors that drive disparities. Position Summary Within BADU, the Office of Substance Use Care supports and promotes a continuum of prevention and care, grounded in harm reduction and evidence‑based best practices, to address drug and alcohol use for all New Yorkers while striving to strengthen availability and access to a true continuum of care, encompassing prevention, harm reduction, treatment, recovery and whole‑person health for people who use drugs and alcohol. We do this through technical assistance, fostering connections, sharing resources, embedding equity, exploring innovative program models, promoting workforce development and sustainability, and advocating for policy change. Job Duties and Responsibilities Provide leadership and guidance to maximize referral pathways and meaningful programmatic connections among contracted providers in their service provision to people who use drugs and alcohol. Oversee the process and maintenance of all BADU contracted providers within the NYC Health Department’s Partners Connect data management system by interfacing with divisional partners. Identify, promote, and strengthen new and existing referral pathways by conducting gap analyses, problem‑solving barriers, and leveraging external partnerships. Conduct assessments and data collection on the impact of these efforts and report findings. Maintain engagement, monitor, and analyze the progress of contracted providers’ development of low‑threshold service provision and wide availability of service access, assessing participation in training, technical assistance, learning communities, quality improvement projects, and adoption of best practices. Collaborate with BADU staff to promote outreach, conduct community visits to providers and other social service providers (e.g., Department of Homeless Services, supportive housing providers) to increase utilization and connections across the substance use continuum. Oversee coordination of reporting associated data from the Office on providers’ progress in providing greater access to substance use care, and collaborate on developing manuscripts and reports. Consult with and support Office staff in developing provider‑facing materials, presentations, learning communities, and other provider convenings. Provide shared supervision to the Provider Engagement Evaluation Analyst in executing data collection, analysis, and impact reporting. Perform other duties or tasks as assigned as needed. Preferred Skills & Qualifications Extensive knowledge and experience engaging community‑based service providers. Extensive knowledge of and experience with New York City’s substance use service systems. Proven track record of building supportive, cohesive, and productive relationships between different units/teams. Ability to work effectively with a diverse team and remain highly organized. Ability to work with others equitably and inclusively. Highly developed project‑management, analytical, and problem‑solving skills. Strong managerial skills. Ability to understand and explain quantitative and qualitative data. Robust knowledge of public policies, regulations, and guidance pertaining to substance use service provision. Ability to evaluate methods, procedures, and data obtained from scientific investigation. Ability to study and evaluate literature in the scientific field of specialization and write papers for publication. Proficiency in Microsoft Office, including PowerPoint. Benefits and Work Conditions Loan forgiveness and repayment assistance programs for eligible city employees. Premium‑free health insurance plan and additional health, fitness, and financial benefits. Defined benefit pension plan. Tax‑deferred savings program. Robust Worksite Wellness Program. Up to two days of work from home per week, depending on the position. Job security compared to private sector employment. Equal Employment Opportunity The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request accommodation to participate in the job application or interview process, please contact Sye‑Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@ or View phone number on click.appcast.io. #J-18808-Ljbffr Broughton Group