Airport Rental Agent

Job Description

Job Description

Description:

We are seeking energetic and customer-focused Car Rental Agents to join our team in St. George, Utah. This position is responsible for providing outstanding customer service, assisting customers with vehicle rentals, and ensuring a smooth rental experience from start to finish.

Responsibilities:

• Greet customers and assist with rental reservations, contracts, and vehicle returns.
• Explain rental policies, vehicle features, and optional products.
• Upsell protection plans, vehicles, and other products/services.
• Conduct vehicle inspections before and after rentals.
• Assist with cleaning and detailing cars for next rental.
• Answer customer questions and resolve concerns professionally.
• Coordinate vehicle availability and fleet assignments.
• Process payments and maintain accurate records.
• Support daily branch operations and maintain a professional appearance of the facility.

Qualifications:

• Excellent customer service and communication skills.
• Sales experience is a plus.
• Basic computer and data entry skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexible availability, including weekends and holidays as needed.

Benefits:

• Biweekly pay plus monthly incentive pay.
• Benefits after 60 days.
• Advancement opportunities within a growing company.
• Friendly and team-oriented work environment.
• Room for growth.

Requirements:

• High school diploma or equivalent required.
• Valid driver’s license with clean driving record (no more than 2 incidents/accidents in last 3 years). If under 21 must have a clean driving record.
• Must be 18 years of age and legally authorized to work in the United States.
• Hiring is contingent on passing a complete background check and drug screen.
• Ability to work independently with minimal supervision.
• Ability to handle stressful situations calmly and efficiently. 
• Friendly, professional attitude with strong communication skills.
• Prior sales or customer service experience preferred (training available).
• Ability to multitask and stay organized in a fast-moving airport setting.