IT Operations Specialist

$50 - $55 per hour

LanceSoft Inc

Job Description

Job Title: IT Operations Specialist
Pay rate: $50.00 -$55.00 USD Hourly
Location: Scottsdale, AZ, 85260
Job Duration: Jul 2026 -Jan 2027
Work Type: Onsite
Work hours: 11: 00 PM - 7: 30 AM
Workdays: Mon-Fri

Job Description:

We're looking for a hands-on IT Operations Specialist to support our Technical Operations (TechOps) function within a real-time Fusion Centre environment in Scottsdale, AZ.
The ideal candidate combines strong analytical and documentation skills with practical experience in systems, networking, and operations workflows.
This role is fully on-site in a secure facility and plays a key part in capturing and improving the technical backbone of live operations.

Core Focus Areas:

Shadowing and documenting live operational workflows, dependencies, and system interactions
Mapping technical processes and identifying bottlenecks or inefficiencies
Coordinating with cross-functional teams (Ops, DevOps, Infrastructure, Engineering) to streamline workflows
Drafting clear process documentation and improvement recommendations
Communicating findings to both technical and non-technical stakeholders

Key Requirements:

Strong technical documentation and analytical capability
Excellent communication and interpersonal skills
Prior hands-on experience in at least two of the following:
Windows workstation support
Real-time operations or command-center environments
TCP/IP networking or systems administration
Web application or infrastructure troubleshooting

Preferred Background:

Experience in NOC/SOC/Operations Center or equivalent 24x7 support environment
Familiarity with monitoring tools, cloud diagnostics, or automation platforms
Comfortable collaborating with DevOps / Infrastructure teams
7+ years of relevant technical experience

Meet Your Recruiter

Kratishka Joshi

Apply

Vacancy posted 1 day ago

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