Interim Housing Facility Support Night Manager

Responsibilities Oversee all aspects of daily facility operations in the Interim Housing facility, ensuring a clean, safe, and supportive environment for parents and children experiencing homelessness. Supervise the Interim Housing Support Specialist team and Interim Housing Housekeeping. Coordinate maintenance and safety procedures. Work closely with Interim Housing leadership to create a trauma-informed, family-centered environment. Lead, train, and schedule the facility support specialist across all shifts, ensuring 24/7 shelter coverage. Provide coaching and professional development to staff on trauma informed practices, shelter policies and participant/family interactions. Conduct regular team meetings, one-to-ones, and performance evaluations. Oversee day-to-day operations of the interim housing facility, including cleanliness, sanitation, maintenance, and supply management. Perform regular walkthroughs to ensure safety standards are met and units are clean and family friendly. Work collaboratively with on-site maintenance and facility team to resolve maintenance issues. Respond to emergencies and behavioral incidents involving family/participants in a calm, professional, and family-sensitive manner. Ensure program compliance to funder Scope of Service needs. Support Shelter Safety Protocols, including conflict resolution and emergency procedures. Help with room turnovers, laundry services (linen services), minor cleaning tasks, and stocking supplies like diapers, hygiene kits, bedding, pantry, or other donations. Complete and submit progress notes within 72 hours utilizing HMIS. Support participant/family with interim Housing compliance. Other duties as assigned. Requirements Required Bachelor’s degree in Social Work or related field (accept relevant experience in lieu of a degree). Experience working in Homeless services, crisis response, or similar community-based settings. Strong communication, organization, and advocacy skills. Ability to work effectively with diverse populations and under stressful conditions. Preferred Bilingual. Proficiency in case documentation and basic computer skills. Knowledge of trauma-informed care, child development, or family system. Hard Skills case documentation basic computer skills trauma-informed care child development family system Soft Skills communication organization advocacy conflict resolution team leadership Certifications & Qualifications Bachelor’s degree in Social Work #J-18808-Ljbffr Jobtailor