IT Helpdesk Intern - Summer 2027

Your Role Here’s what you will be doing: Troubleshoot user issues involving accounts, applications, hardware, and IT systems Create and configure accounts for new employees Deploy and configure new laptops and workstations Set up desks and IT equipment for new and existing employees Diagnose malfunctioning or aging systems and coordinate hardware replacements Patch and maintain employee systems Configure and manage systems used across the organization Assist with cybersecurity and compliance tasks Tag IT equipment and maintain accurate hardware inventory Provide IT onboarding and training to new employees Deliver responsive, white-glove IT support to executives Help maintain reliable IT operations as the company grows to over 160 users About You The company is looking for candidates with the following qualifications and skills: Enrolled in at least a bachelor’s degree program, entering Junior or Senior year Prior internship experience or significant (>1 year) hands-on technical experience Preferred GPA of 3.5 or above Experience troubleshooting computers, applications, accounts, or end-user technology Experience in a university club or organization, leadership preferred Strong interpersonal and technical communication skills, able to explain technical issues clearly to non-technical users Strong analytical and problem-solving skills with attention to detail Strong organization skills and ability to maintain accurate equipment and system records Ability to work effectively with users across different roles and levels Ability to work in a dynamic environment with changing needs Ability to work independently and in a team, take initiative, and communicate effectively Compensation & Benefits Relocation and housing stipend included in the offer package #J-18808-Ljbffr UEC