Associate Product Owner - FinTech, SaaS, Web Apps, AI

Responsibilities Backlog Support: Assist in maintaining and prioritizing the product backlog under the guidance of senior team members, ensuring the team is focused on delivering high‑value work. User Story & Release Note Writing: Write and refine clear, concise user stories with well‑defined acceptance criteria; draft release notes to communicate product updates to stakeholders. Jira Service Desk Management: Own day‑to‑day triage and resolution of service desk requests, maintaining a 24‑48 hour SLA for responses and escalating as appropriate. Sprint Participation: Actively participate in grooming and sprint planning sessions; support efforts to keep the backlog 1‑2 sprints ahead with 'ready' work. QA & Feature Validation: Perform acceptance testing and quality assurance on user stories to ensure features meet requirements and are free of critical defects before release. Small‑to‑Medium Feature Delivery: Take ownership of small and medium‑sized features end‑to‑end, from writing epics and stories as directed through to release. Stakeholder Engagement: Serve as a day‑to‑day liaison between engineering and business stakeholders; build strong working relationships, keep communication clear. Multi‑System Requirements Management: Manage requirements across at least three different systems, ensuring they are clear, traceable, and aligned across stakeholders and workstreams. Feedback Collection: Participate in sprint reviews, gather and document stakeholder feedback to continuously improve the product and inform backlog prioritization. Documentation: Support the creation of process flows, user guides, and internal documentation as needed. Requirements Experience: 1 to 3 years of experience in product development, project coordination, or working within Agile/Scrum teams, specifically with software, platform, or web-based products. Experience in a related analytical or technology role will also be considered. Technical Acumen: Jira is the primary tool; Confluence is a plus. Experience with Rally or equivalent Agile platforms is acceptable. Basic familiarity with the software development lifecycle is expected. AI Fluency: Hands‑on experience using AI tools — such as Claude, ChatGPT, or similar platforms — for prototyping, design exploration, or accelerating product workflows. Comfort applying AI tools practically in a product context is expected. Domain Comfort: Comfortable working within complex domains, including finance or venture capital concepts. You don't need to arrive as an expert, but you must be willing and able to learn quickly. Communication Skills: Strong written and verbal communication skills with the ability to convey ideas clearly to engineers, stakeholders, and teammates. People Skills: Friendly, curious, and emotionally intelligent. You build rapport easily — especially with engineers — adapt to various personalities and bring energy that improves team dynamics. Self‑Starter Mentality: You take initiative, ask questions to fill knowledge gaps, and demonstrate resourcefulness. Resilience & Adaptability: Comfortable operating within shifting priorities and frequent pivots. Open to feedback and quick to adapt, you see ambiguity as a normal part of a fast‑paced environment. Analytical Skills: Ability to gather and interpret information to support product decisions and backlog prioritization. Strong communication and interpersonal skills are prioritized over deep analytics. Education: A bachelor's degree in business, computer science, or a related field is preferred — but equivalent work experience is welcomed. #J-18808-Ljbffr Jobtailor