Customer Service Associate I

Overview Join to apply for the Customer Service Associate I role at Dollar Tree Stores . We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Responsibilities Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Maintain cleanliness throughout the store, including bathrooms, floors, and general presentation Other duties as assigned Qualifications High school diploma or equivalent is preferred Previous customer service experience in retail, hospitality, food service, grocery, or pharmacy environments is highly preferred Ability to follow instructions and interpret operational documents Physical ability to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills Strong organizational and communication skills Strong problem-solving and decision-making skills Perks and Benefits Employee Assistance Program Retirement plans Educational Assistance And much more We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in various states, minors may be eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. #J-18808-Ljbffr