2nd Shift Warehouse Positions

Warehouse Fulfillment Team Member

This position is responsible for picking and checking customer orders and sometimes preparing orders for shipment. Fulfillment Team members may pick orders in different areas of the warehouse, including: the Vault, Cage, manual pick area, warehouse, refrigerator, or promotions.

Hours: 5:00pm-1:30am Sunday-Thursday

Essential Functions

• Pick orders for customers in assigned area and pack in crates, ensuring labels are attached.
• Utilize care in picking orders to ensure accuracy.
• Team members may be assigned to the manual pick area, the A-Frame, the OSR, or other zones. Routinely check orders for accuracy.
• Team members fluctuate between picking and packing orders and restocking merchandise as needed to expedite workflow. Orders are carefully packed to avoid damage to items. Check for accurate restocking.
• Utilize a handheld scanner to scan UPC codes of items selected for orders as well as merchandise restocked. Scan totes used in order fulfillment.
• Timely respond to calls from management concerning orders.
• Maintain a clean work area and organize shipping supplies. Remove labels from totes and stack into piles prior to beginning shift.
• Reclaim supplies from incoming totes.
• Train new workers in the order picking and restocking processes as needed.
• Maintain the quality of refrigerated items during the shipping process. Prepare and freeze ice bricks used in shipping as needed.
• Follow specific guidelines and rules when picking orders in the cage or vault areas.
• Troubleshoot orders to discover discrepancies.
• Ensure each tote has price stickers and a packing list.
• Contact supervisor as needed to resolve system issues.
• Work to minimize errors in order to realize cost and time savings and to promote customer satisfaction.
• Maintain compliance with all safety guidelines as well as company policies and procedures.

Work Environment

This position operates in a warehouse environment and involves working in a noisy setting. This position receives occasional supervision.

Competencies

Training and knowledge in basic warehouse operations. Requires computer skills, written and oral communication skills, organizational skills, documentation skills, time management, detail orientation, teamwork, problem solving ability, and collaboration skills. Ability to operate warehouse equipment, including: power jacks, hand jacks, pick trucks, printers, and wearable scanners. Knowledge and training in handling hazardous and refrigerator items.

Physical demands typical of this position

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand or walk for long periods of time, use hands and arms to lift product (frequently, up to 50 lbs.), use fingers to operate a computer keyboard, mouse, telephone, and other computer or warehouse equipment. May require the use of PPE (hearing protection, coat, gloves, beanie) and working with hazardous materials. Requires ability to multi-task, operate a handheld scanner, mental concentration and visual acuity to read orders, bin locations, and a computer screen. May require awkward positions, bending, twisting and the use of vibrating equipment and repetitive activities. Ability to meet tight deadlines, address emergencies, and to handle changing priorities and schedules.

Supervisory Responsibility

This position may instruct team members and review work.

Travel

Work related travel is not required in this position.

Required Education and Experience

High school diploma or equivalent

Preferred Education and Experience

Experience in a warehouse environment.

Training and/or experience in WMS, and warehouse logistics system

Training in the proper use of PPE and working with hazardous materials

Must pass background and substance checks.

This job description has been approved by all levels of management