Payroll Analyst

Job Summary: Reporting to the Payroll Director within Shared Services, the Payroll Analyst will research payroll‑related unclaimed property, contact employees with outstanding checks, maintain a list of employee overpayments, and follow up on repayments to ensure appropriate tax treatment. The Payroll Analyst will also assist with special projects, reporting, and preparation of manual payments. This employee will demonstrate high processing accuracy and superior customer service in the demanding, fast‑paced live entertainment industry. This is a primarily onsite role in our Houston office. What this role will do: Maintain an updated list of all uncashed checks and returned payroll wages. Maintain an updated list of all garnishment refunds and re‑issue monies owed. Communicate with employees to update addresses or banking information and follow through with the re‑issuance of any outstanding monies owed to employees. Maintain a listing of employees that have been overpaid, timing and plan for repayment as well as calculation of all tax effects of the repayments. Maintain a list of employees who have received advances and ensure appropriate deductions. Create and maintain standard operating procedures. Assist in answering the payroll hotline and handling employee requests or issues. Review and test system update releases. Serve as a backup to the rest of the team for issuance of out-of-cycle manual checks. Continuous evaluation and improvement of all payroll processes seeking maximum processing efficiency and accuracy by researching and making recommendations regarding new technology and automated solutions for payroll processing. Maintain high level of customer service including timely research and response to inquiries and consultation on payroll issues including tax and regulatory matters. Maintain confidentiality and security of payroll information and data files. Other duties and special projects as assigned. What this person will bring: Minimum 5 years of processing end-to-end payroll experience. Minimum of 2 years of experience in a corporate environment. Multi-state experience that includes California payroll law experience (required). Extensive working knowledge of high-volume payroll processing, greater than 10,000 employees preferred. Advanced Microsoft Excel skills required. Strong time-management skills and the ability to maintain open communications and a collaborative team environment. Attention to detail and ability to learn and understand the unclaimed property requirements. Ability to work on multiple projects at the same time. Ability to work with minimal supervision and take initiative in areas of responsibility. Ability to learn and understand the necessary components of processing payroll. Strong customer service orientation, exhibiting patience and an ability to maintain a professional demeanor in all communications, both verbal and written. Effective organizational and interpersonal skills, including written and verbal communication with employees at all levels. Excellent analytical and independent thinking skills. Benefits & Perks: HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA). YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days. WEALTH: 401(k) program with company match, stock reimbursement program. FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support. CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment. OTHERS: Volunteer time off, crowdfunding match. Equal Employment Opportunity: Live Nation is an equal opportunity employer. It hires and promotes employees based on their experience, talent, and qualifications for the job and does not tolerate discrimination toward employees based on age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. Live Nation affords equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee consistent with its legal obligations to do so. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant or employee to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants and employees are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek or currently occupy. Any applicant or employee who requires an accommodation in order to perform the essential functions of the job should contact either the hiring manager for the role or a Human Resources representative to request the opportunity to participate in a timely interactive process. #J-18808-Ljbffr