Branch Manager

Job DescriptionJob DescriptionSUMMARYPlans and directs the day-to-day operations of the branch. Works with Director of Operations and Territory Sales Managers to develop strategies to improve customer service, drive additional sales, increase profitability by controlling costs, create policies and marketing programs that will increase sales and grow the existing customer base. Ensures that customer needs are met and service is quick and efficient. Directs warehouse and delivery operations in a safe, clean, organized, efficient manner.DUTIES AND RESPONSIBILITIESEnsure branch performs to expected financial standards, with growing revenue and well-managed operating expensesMaintains a safe, clean, well-organized, well-maintained facilityIdentify & implement process improvements to increase staff efficiency.Actively works with outside sales team to fulfill customer needsAssist walk-in and telephone customers; help solve their application needsAbility to troubleshoot and make suggestions for customer solutionsEnsure customer orders are pulled from stock according to picking/fulfillment instructions. Product is clean, sufficiently boosted and labeled before deliveryWorks closely with the Materials Department to maintain appropriate inventory levelsConducts regular cycle counts to achieve inventory accuracyOversee and participate in the picking, shipping and receiving, unloading trucks, and checking in stockEstablish standards and sort and place merchandise on racks, shelves, or in bins according to those standardsRecord amounts of items received or distributed in computerized inventory control systemParticipate in required training and acquire certifications as directed by managementPerforms other related duties as assignedSUPERVISORY RESPONSIBILITIESDirectly supervise warehouse and driver staffResponsible for adequately staffing the branch to ensure quality service while maximizing efficiencyCarry out supervisory responsibilities in accordance with the organization's policies and applicable laws.Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONSOperational experience with facilities, driver fleets, warehousing, general office, field installations, customer service, sales, technology, vehicle logistics and process background.Professionalism without fail, and the ability to communicate (verbally and in writing) effectively & efficiently with all levels of management.Excellent communication and customer service skillsExcellent time management, multitasking and prioritization skills.Ability to work independently – self-starterAbility to read and interpret documents such as purchase orders, shipping manifests, packing lists and/or shipping listsBasic math skills with ability to count, add, subtract, multiply, and dividePrevious experience in a warehouse environment and experience with multi-carrier shipping systems preferredBasic computer skills including use of Microsoft Excel, Word and Power Point, inventory and warehouse management systems,Associate's Degree (AA) or equivalent from a two-year college or technical school, or two or more years related experience and/or training, or equivalent combination of education and experience.EMPLOYEE PERKS AND BENEFITS:A competitive 401K Match (Currently 50% up to 6% of compensation)Health Insurance, Dental, Vision, Flex spendingEligible to participate in Branch Manager incentive programsLife Insurance, 100% Employer paidPaid Holidays, Vacation and Sick TimeTraining – We invest in developing your skills and growthSalaried position with benefits. Drug-free workplace, valid driver’s license and safe driving record required.Passage of pre-employment drug screen, physical and background check is also required.