Service Technician -- Commercial Door Experience Required

Job Description

Job Description

Experienced Commercial Door Technician

Full-Time • Monday–Friday, 7:00 AM–5:00 PM • Field Position, Dispatched from Home

About the Role

RCI Doors is seeking a reliable, experienced Commercial Door & Dock Service Technician to service customers throughout the Raleigh to Fayetteville, NC area. This is a remote field position dispatched from home, responsible for diagnosing, repairing, installing, and maintaining commercial and industrial doors and dock equipment.

We install, service, and repair a wide range of equipment — from overhead sectional and rolling steel doors to loading docks, hollow metal doors, glass storefronts, gates, and access control systems. No two days are the same!

We'll provide you with a company service truck, hand and power tools, uniforms, and a supportive team that values safety, skill, and reliability.

What You'll Be Doing

• Installing, servicing, and repairing commercial and industrial doors and dock equipment

• Completing fire door and automatic door inspections in accordance with safety and compliance standards

• Performing preventative maintenance to ensure proper door and equipment operation

• Troubleshooting electrical, mechanical, and access control systems

• Reading blueprints and following installation specifications

• Working in commercial, industrial, and institutional settings including warehouses, manufacturing facilities, retail spaces, and office buildings

• Using mobile dispatch software to manage job details, service calls, and customer updates

• Communicating clearly and professionally with customers and coworkers

• Maintaining tools, equipment, and company vehicles in top condition

• Following all safety procedures on every job

Experience with storefront systems, hollow metal doors, or automatic pedestrian doors is a major plus!

What We're Looking For

• 3–5 years of experience in the door, construction, or a related industry

• Strong mechanical aptitude and problem-solving skills

• Comfortable working from ladders, lifts, and at various job sites

• Ability to lift up to 50 lbs

• Dependable, customer-focused, and professional

• Basic computer/iPad skills and comfort using mobile apps

• Valid driver's license with a clean driving record

• Must pass a background check, drug screen, and physical

Why You'll Love Working Here

• Medical, Dental, Vision, and Life Insurance

• 401(k) Retirement Plan

• Paid Holidays and PTO

• Boot Reimbursement Program

• Ongoing training and certification opportunities through vendor and safety programs

• Company service truck, tools, and uniforms provided

If you're dependable, mechanically skilled, and ready to work with a company that values craftsmanship, professionalism, and growth — apply today and build your career with RCI Doors!

Benefits:

• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

EEO Statement

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request accommodation on the basis of disability for completing this on-line application, please contact Human Resources.