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Enforcement Unit Manager

Full-time

Department of Consumer Affairs

Job Description and Duties

Under the direction of the Chief of Enforcement, the incumbent is responsible for the supervision of the Medical Consultant and Medical Expert programs and enforcement Executive staff within the Medical Board of California (Board) Enforcement Program. The Supervisor I supervises staff who are responsible for recruiting, maintaining, coordinating training, travel arrangements, processing billing statements, and providing data related to cost recovery.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. 

Please let us know how you heard about our position by taking this brief survey.

CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the .

Working Conditions

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

Hours of work are Monday-Friday from 8:00 am to 5:00 pm. The position is office based, with occasional Telework. Due to the nature and operational needs of the position, it may be required to work outside of normal business hours. Requires managing tight timelines and multiple priorities, and sitting for extended periods of time while using a personal computer or reviewing documents.

Special Requirements

Conflict of Interest: This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.

Criminal Offender Record Information: Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program materials at all times.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The incumbent must have initiative, good judgment, prioritization of multiple projects, ability to communicate effectively both verbally and in writing, develop and maintain cooperative and harmonious relationships with staff, peers, members of the public, and display excellent customer service skills. Ability to operate a computer, ability to apply analytical concepts, and reason logically to develop and recommend solutions or policy, manage and work with various data to provide analysis and monitor workload, coordinate the work of others, represent the Department, as requested; ability to prepare typed documents and accurate detailed reports, and work independently and as part of a team.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

We offer mentorship and career guidance, free parking, close proximity to public transportation, supportive managers invested in your development, and a talented team with great minds.

The MBC has FREE PARKING and is located next to the Royal Oaks Light Rail Station.

Statement of Qualifications

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule an interview. Reasonable accommodations questions may be directed to the EEO contact listed on the job posting.

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager's review. Failure to include a SOQ may disqualify an applicant from consideration. The SOQ is a narrative discussion that individually answers each of the questions below. The SOQ must be no longer than two (2) pages, typed, Arial 12-point font size. Provide your responses to each question. Responses to each question shall be numbered and each page must list your name in the upper right-hand corner.

A resume in lieu of the SOQ may disqualify an applicant from consideration. Please note that other application materials, such as resumes, cover letters, or applications will NOT be considered as a substitute for the SOQ.

The SOQ questions are located below in the Job Description and Duties section.

1. Describe your experience leading or directing the work of others and monitoring program performance. Please include specific examples that demonstrate how you assigned tasks, guided staff, evaluated outcomes, or improved program effectiveness.

2. What skills do you believe are most critical to being successful in this position? Describe your experience using these skills and provide examples of situations where you applied them effectively.

3. Describe in detail your experience, educational background, and qualifications related to the duties of this position. Please include examples of past responsibilities, projects, or achievements that show how your background prepares you for this role.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is incomplete or missing all dates, duties and responsibilities, contact names and phone numbers of supervisors. Only the most qualified candidates will be invited for an interview.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications - A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.
Vacancy posted 1 day ago
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