Supervisor, New Patient Department

What Patient Concierge contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Responsibilities Supervise new patient department - Responsible for the supervision of staff including scheduling, monitoring productivity standards, providing training to staff as needed Ensure staff are scheduling new patient appointments in a timely and efficient manner Enhance the patient experience by providing efficient and courteous service to all guests, clients, and staff, with optimal customer service Contribute positively to the team approach and culture of the Center Ensure technical and clerical aspects of patient coordination are best in class Work with management team towards a common goal including actively engaging in Center growth and marketing strategies, clinical care and quality improvement opportunities Provide backup support to the center when Operations Manager is not on-site Qualifications 3+ years of Medical Office experience required Previous experience working in a lead or supervisor role Complete understanding of referrals, authorizations, medical records and patient scheduling required Demonstrated ability to identify problems, research, and make recommendations to resolve issues Excellent oral and written communication Ability to multi-task and promote teamwork What is expected of you and others at this level Coordinates and supervises the daily activities of operations or business staff Administers and exercises policies and procedures Ensures employees operate within guidelines Decisions have a direct impact to work unit operations and customers Frequently interacts with subordinates, customers, and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution Location cCARE San Marcos 838 Nordahl Rd San Marcos, CA 92069 Anticipated salary range: $75,600 - $97,110 Bonus eligible: No Benefits Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. #J-18808-Ljbffr Healthcare Distributors Association