Sr Commercial Collection Agent Collection Agency

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

About the Role:

Join Biehl & Biehl Inc. as a Sr. Commercial Collection Agent and play a crucial role in our collection agency. We're looking for a driven individual who thrives in a fast-paced environment and is passionate about helping businesses recover their debts effectively.

Responsibilities:

Manage and oversee commercial collection accounts to ensure timely payments.

Negotiate payment arrangements and settlements with clients professionally.

Conduct thorough investigations and research on delinquent accounts.

Maintain accurate records of all collection activities and communications.

Collaborate with team members to develop effective collection strategies.

Provide exceptional customer service while resolving disputes and inquiries.

Stay updated on industry regulations and best practices in collections.

Achieve monthly collection targets and contribute to team goals.

Requirements:

Minimum of 1-3 years of experience in commercial collections or a related field.

Strong negotiation and communication skills, both verbal and written.

Proficient in collection software and Microsoft Office Suite.

Ability to work independently and manage multiple accounts effectively.

Knowledge of relevant laws and regulations in debt collection.

Detail-oriented with strong analytical and problem-solving skills.

Positive attitude and a professional demeanor in all interactions.

About Us: Biehl & Biehl has been a trusted name in the collection industry for over 70 years, providing exceptional service to our clients nationally. Our commitment to integrity and results has earned us a loyal customer base, and our employees appreciate our supportive work environment and opportunities for growth.