CNA/MA - Clinical Care Coordinator

Job Description

Job Description

Clinical Care Coordinator

Full-Time, M–F • On-Site • Puyallup, WA

About Aloha Wound Care Group

Rooted in the islands and driven by purpose, Aloha Wound Care Group delivers expert, compassionate care to communities across Hawaii. We believe healing should feel personal, guided by empathy, respect, and attention to each patient’s unique journey. If you’re passionate about making a difference in patients’ lives, you’ll feel right at home here. 

Compensation & Benefits

Salary: $24.00 - $27.00(DOE) | Hourly, Non-Exempt | Full-Time | Location: Puyallup, WA

Health & Wellness

• Medical, Dental, Vision

Time Off

• Paid Time Off

Financial & Career Growth

• 401(k) 

Work-Life Quality

• Monday–Friday | Typical hours 10:00 AM - 6:30 PM; no nights or weekends
• Core Values that promote work-life harmony
• A collaborative, team-driven culture that promotes recognition and celebrates everyday wins

What You Bring

• Credentials: Active CNA or MA license/certification in the state of Hawaii
• Technical: Computer savvy; intermediate proficiency in MS Suite — Word, Teams, Outlook, and Excel
• Communication: Strong verbal and written communication skills; professional phone etiquette and excellent customer service
• Character: Self-motivated, punctual, dependable, trustworthy, honest, and professional with a positive attitude

• Organization: Excellent attention to detail, strong time management, and ability to prioritize time-sensitive situations with urgency
• Interpersonal: Strong interpersonal skills with the ability to communicate effectively across a variety of people and settings
• Adaptability: Ability to multitask while providing compassionate patient care in a fast-paced environment
• Leadership: Leadership qualities with the ability to work well within a team of healthcare professionals

What You’ll Do

• Maintain care coordination dashboards, patient lists, and tracking for CCM/PCM programs
• Track referrals, authorizations, and follow-up appointments across specialty and post-acute services
• Conduct non-clinical patient and family outreach, including welcome calls and appointment reminders
• Coordinate communication between patients, facilities, Care Managers, and providers
• Gather, upload, and organize medical records, wound photos, labs, and imaging reports
• Support scheduling for follow-up visits, interdisciplinary rounds, and provider appointments
• Complete clerical tasks related to Care Management, including outreach, scheduling, and documentation
• Monitor admissions, discharges, and census changes from all care settings
• Prepare patient summaries, reports, and materials for care team meetings
• Escalate clinical concerns promptly to a Care Manager or provider
• Participate in required training, meetings, and compliance activities

Ready to Make an Impact?

If you’re a detail-oriented care professional who wants to do meaningful work and grow with a purpose-driven team, we’d love to hear from you.

Apply at: Aloha Wound Care Group Career Center

Aloha Wound Care is a drug-free workplace. All offers are contingent upon successful drug screening and criminal background check. Equal Opportunity Employer.