Business Analyst - MAX Solution Implementation

Who We Are

At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. We are always moving forward, striving for an equitable and inclusive workplace.

The Role

We are seeking an experienced Business Analyst to support the implementation of the ADOT MVD MAX Solution . This role acts as the bridge between business stakeholders and technical teams, translating business needs into effective technology solutions.

Key Responsibilities

• Gather, analyze, and document business and functional requirements.
• Facilitate stakeholder workshops, interviews, and requirements sessions.
• Develop process maps, workflows, use cases, and functional specifications.
• Analyze current and future‑state business processes and identify improvement opportunities.
• Conduct gap analysis and assess business impacts, risks, dependencies, and solution alignment.
• Collaborate with business and technical teams to ensure solutions meet business objectives.
• Support User Acceptance Testing (UAT), including test planning, execution, defect tracking, and validation.
• Assess stakeholder impacts and support change management and adoption activities.
• Help shape business and technology strategies by evaluating business value, operational needs, and technical capabilities.
• Document business architecture components including processes, roles, information flows, and organizational impacts.

Required Qualifications

• 10+ years of Business Analyst experience supporting enterprise application implementations.
• Strong experience in requirements gathering, business process mapping, gap analysis, and UAT coordination.
• Excellent analytical, documentation, communication, and stakeholder management skills.
• Ability to work effectively with executives, business users, and technical teams.
• Knowledge of the ADOT MVD MAX Solution.
• Experience bridging business and IT functions to deliver successful business outcomes.
• Must be based in the United States.

Preferred Qualifications

• Experience supporting government or public sector technology initiatives.
• Experience with writing technical user stories and understanding API technologies.
• Vehicle related business knowledge.
• Familiarity with Agile and Waterfall methodologies.
• CBAP, CCBA, PMI‑PBA, or similar Business Analysis certification.

Compensation

The compensation range for the position in the U.S. is $115,080 to $218,520 per year for a full‑time schedule. This range varies by location: California (San Francisco Bay Area) $138,120‑$262,320; California (All Other) $126,600‑$240,480; Colorado $115,080‑$218,520; Massachusetts $115,080‑$240,480; New York City $138,120‑$262,320; Washington $126,600‑$240,480; Washington DC $126,600‑$240,480.

Benefits

Eligible for Kyndryl’s discretionary annual bonus program. Comprehensive benefits include medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. If this is a sales commission eligible role, you may participate in a sales commission plan in lieu of the annual discretionary bonus program.

Vaccination requirement: Kyndryl does not require full vaccination for employees, but proof of vaccination may be required at client sites. Medical or religious accommodations may be requested before employment.