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- ...medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death... ...00 patients worldwide. The WFM Operations Real-Time Analyst (RTA) is a core member of the Workforce Management (WFM) team, which ensures the right number...SuggestedWorldwideShift work
- ...staffing or scheduling adjustments Develop dashboards, reports, and workforce performance metrics Partner with Service Operations leadership... ...planning Support implementation and optimization of workforce management processes and tools Use Salesforce Service Cloud and related...Suggested
- ...Workforce Management Analyst II Lumen Solutions Group Inc. is a technology consulting Services Company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize...SuggestedContract workRemote work
Lumen Solutions Group Inc.
United States18 hours ago - ...Wfm Analyst/ Workforce Supervisor Or Qa Specialist We are seeking an experienced WFM Analyst/ Workforce Supervisor or QA specialist to... ...adherence, schedule adherence, workforce optimization, queue management, campaign performance, and overall sales floor operational effectiveness...SuggestedRemote workNight shift
1840 & Company
United States2 days ago $75k - $85k
...Workforce Management Analyst United States Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools...SuggestedWork at officeLocal areaRemote workFlexible hoursEdmentum
United States2 days ago$90k - $130k
...Barclays to connect them with exceptional professionals for this role. Embark on a transformative journey as a Workforce Management Senior Forecasting Analyst at Barclays, where the focus is on redefining the future of banking through innovative solutions. You will be responsible...SuggestedHourly payImmediate startBarclays
Wilmington, CA4 days ago$78.95k - $164.48k
...NTT DATA, Inc. is seeking an Infor Workbrain/WFM Functional Analyst for a remote position. This role entails administering, configuring, and supporting the Infor Workforce Management system, collaborating with various teams to optimize timekeeping and scheduling processes...SuggestedRemote workNTT DATA
United States1 day ago- ...Data Analysis & Reporting: Dive deep into operational and workforce-related datasets to uncover critical trends, identify staffing... ...Qualifications (Nice-to-Have) Experience working with Workforce Management platforms. Experience building sophisticated staffing...Suggested
Aquent Talent
San Mateo, CA18 hours ago - ...Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Workforce Management Analyst Location(s): Baltimore, MD Job Summary: Monitor and analyze call volume, call patterns, and traffic flow for...Suggested
Ampcus
United States3 days ago $13 per hour
...Workforce Management Analyst We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce support, on-floor staffing coordination, and...SuggestedFull timeWork experience placementWorldwideShift workeClercx
Fayetteville, NC1 day ago- ...Workforce Management Analyst – Voice Operations Job Location: San Antonio, TX Role Summary: The Workforce Management (WFM) Analyst will support end-to-end workforce planning and real-time management for a high-volume voice operation. This role is responsible for...SuggestedTemporary work
E-Solutions
San Antonio, TX3 days ago - ...Job Title 2+ years experience with Alvaria (formerly Aspect) Workforce Management platforms, including scheduling, forecasting and configuration management. Ability to manage dual-platform deployments and support CCaaS migration efforts. Proficiency in user management...Suggested
Saxon Global
West Des Moines, IA3 days ago $40 - $45 per hour
...looking for a data‑driven Support Operations Analyst IV to join a fast‑paced Customer Success... ...of contact center KPIs and queue management. Experience with contact center platforms... ...a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and...SuggestedTemporary workWorldwideDexian
San Diego, CA2 days ago- ...Workforce Management Analyst Do you have experience leveraging data and analysis to review trends? Do you have strong communication, customer service and relationship building skills? If so, this Workforce Management Analyst opportunity may be a great fit for you!...SuggestedHourly payPermanent employmentFull timeWork at officeWork visa
Farm Bureau Financial Services
West Des Moines, IA7 hours agonew - ...highly analytical and strategic BPO Forecasting & WFM Data Analyst to oversee the workforce planning and data insights for our global BPO network and... ...role is central to our ability to scale efficiently and manage a large, distributed workforce of over 2,450 agents...SuggestedFull timeTemporary workShift work
$86k - $115k
...Title: Senior Workforce Management Analyst Department: Customer Service Reporting to: Director of Customer Service Location: USA - Remote Compensation: $86K - 115K USD Who We Are: World Education Services (WES) is a non-profit social enterprise...Temporary workCurrently hiringLocal areaRemote workWorldwideFlexible hoursWorld Education Services
United States4 days ago$65k - $74k
...Senior Workforce Management Analyst The Senior Workforce Management Analyst position is a crucial member of the Business Planning and Workforce Management team. Your primary responsibilities will be on maximizing the utilization and benefit of our Workforce Management...Temporary workRemote workFlexible hoursShift workVenturefizz Product Management Community
United States4 days ago- ...Senior Workforce Management Analyst United States About TailorCare TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a profoundly personal, evidence-based approach to improving patient outcomes for joint, back,...Temporary workWork at officeRemote workShift work
TailorCare
United States1 day ago $600 per month
Workforce Management Analyst Our Task Automation & Data Analytics team supports the contact center by turning data into actionable information. Using data from customer service systems, workforce management tools, and other business applications, our team helps leaders...Temporary workWork at officeFlexible hours- Judi Health in New York, NY is seeking a Workforce Management Analyst to partner with UM management and Work Force Manager to drive superior customer service. You will monitor real-time operations, manage staffing levels, and generate performance reports to support business...
$27 per hour
...activity by workstation, ensuring accurate reporting in internal workforce and cost tracking systems. Validate timecard hours against... ...labor demand. Develop dashboards, executive presentations, and management reports that provide visibility into workforce performance and...Full timeH1bLocal area$83 - $85 per hour
...Job Description: Seeking an experienced and strategic Senior Workforce Manager to lead workforce capacity planning and management efforts.... ...service-level targets. Real-Time Management: Lead real-time analysts in monitoring and adjusting workforce performance to maintain...Contract workSeasonal workImmediate start$16.06 - $24.09 per hour
...time to be a part of H&R Block! What you'll do... As a Workforce Real-Time Analyst, you will be instrumental in ensuring the efficiency and... ...supporting teams. Your role will encompass real-time performance management, agent utilization, and comprehensive reporting and...Minimum wageTemporary workWork experience placementLocal areaRemote workNight shift$26 per hour
Finding a job that fits your lifestyle isn't always easy. That's where Kelly® comes in. We're seeking a Workforce Management Real Time Analyst to support internal operations through comprehensive workforce management. Sound good? Take a closer look below. We're here to...Hourly payContract workTemporary workLocal areaRemote workMonday to FridayShift workWeekend work$60k - $75k
...shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.Job DescriptionThe Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This...Work at office$25.51 - $47.75 per hour
...Schedules off-phone activities when call volume projections are down. Manages and adjusts call routing when unusual call patterns exist in... ...education resources. Elevance Health operates a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager...Full timeTemporary workWork experience placementWork at officeLocal areaShift work1 day per week$30.76 - $35 per hour
Job Description Posted Wednesday, July 22, 2026 at 10:00 AM Job Title: Workforce Management Analyst Status: Non-exempt Reports to: Mgr - MSCC Workforce Management Department: Member Service Contact Center Job Code: 4302 Pay Range: $30.76-$35.00/HR WHO WE ARE Golden 1...Work experience placement$59.01k - $86.51k
...continuous improvement efforts within the Paid Leave Contact Center to support efficient, data‑informed operations. The Workforce Management Analyst plays a pivotal role in forecasting demand, developing scheduling strategies, analyzing operational performance, and identifying...Full timeTemporary workRemote workFlexible hours- Workforce Management (Onsite - Brownsville, TX) Responsible for day‑to‑day management of service level, site efficiency, occupancy, and agent scheduling to ensure adherence to schedule and compliance within established parameters during real‑time situations. Requires constant...Immediate startFlexible hours
- MCI Careers is seeking a WFM Analyst in Wichita, Kansas, to ensure operational efficiency by tracking staffing availability and... ...The ideal candidate will have over 3 years of experience in workforce management, strong analytical skills, and proficiency with WFM systems....
