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  • $82.5k - $123.8k

    DescriptionAt Weyerhaeuser, the Workforce Management Analyst serves as a strategic workforce management expert supporting accurate, compliant, and efficient workforce operations through expert administration of timekeeping, attendance, and scheduling within UKG across... 
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    Weyerhaeuser

    Phoenix, AZ
    4 days ago
  •  ...Workforce Management Analyst II Lumen Solutions Group Inc. is a technology consulting Services Company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize... 
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    Remote work

    Lumen Solutions Group Inc.

    United States
    1 day ago
  • $75k - $85k

     ...Workforce Management Analyst United States Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools... 
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    Local area
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    Edmentum

    United States
    2 days ago
  •  ...Wfm Analyst/ Workforce Supervisor Or Qa Specialist We are seeking an experienced WFM Analyst/ Workforce Supervisor or QA specialist to...  ...adherence, schedule adherence, workforce optimization, queue management, campaign performance, and overall sales floor operational effectiveness... 
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    Remote work
    Night shift

    1840 & Company

    United States
    3 days ago
  •  ...Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Workforce Management Analyst Location(s): Baltimore, MD Job Summary: Monitor and analyze call volume, call patterns, and traffic flow for... 
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    Ampcus

    Baltimore, MD
    4 days ago
  • $78.95k - $164.48k

     ...NTT DATA, Inc. is seeking an Infor Workbrain/WFM Functional Analyst for a remote position. This role entails administering, configuring, and supporting the Infor Workforce Management system, collaborating with various teams to optimize timekeeping and scheduling processes... 
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    NTT DATA

    United States
    2 days ago
  • $61.84 - $68.72 per hour

     ...and testing environments. Dive deep into operational and workforce-related datasets to uncover critical trends, identify staffing...  ...-to-Have Qualifications Experience working with Workforce Management platforms. Experience building sophisticated staffing models... 
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    Aquent

    San Mateo, CA
    16 hours ago
  •  ...Workforce Management Analyst – Voice Operations Job Location: San Antonio, TX Role Summary: The Workforce Management (WFM) Analyst will support end-to-end workforce planning and real-time management for a high-volume voice operation. This role is responsible for... 
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    E-Solutions

    San Antonio, TX
    4 days ago
  • $13 per hour

     ...Workforce Management Analyst We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce support, on-floor staffing coordination, and... 
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    Full time
    Work experience placement
    Worldwide
    Shift work

    eClercx

    Fayetteville, NC
    2 days ago
  •  ...Job Title 2+ years experience with Alvaria (formerly Aspect) Workforce Management platforms, including scheduling, forecasting and configuration management. Ability to manage dual-platform deployments and support CCaaS migration efforts. Proficiency in user management... 
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    Saxon Global

    West Des Moines, IA
    4 days ago
  •  ...Workforce Management Analyst Do you have experience leveraging data and analysis to review trends? Do you have strong communication, customer service and relationship building skills? If so, this Workforce Management Analyst opportunity may be a great fit for you!... 
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    Farm Bureau Financial Services

    West Des Moines, IA
    14 hours ago
  •  ...staffing or scheduling adjustments Develop dashboards, reports, and workforce performance metrics Partner with Service Operations leadership...  ...planning Support implementation and optimization of workforce management processes and tools Use Salesforce Service Cloud and related... 
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    Jobtailor

    Phoenix, AZ
    5 days ago
  •  ...medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death...  ...00 patients worldwide. The WFM Operations Real-Time Analyst (RTA) is a core member of the Workforce Management (WFM) team, which ensures the right number... 
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    Worldwide
    Shift work

    heartflowinc

    Austin, TX
    5 days ago
  • $86k - $115k

     ...Title: Senior Workforce Management Analyst Department: Customer Service Reporting to: Director of Customer Service Location: USA - Remote Compensation: $86K - 115K USD Who We Are: World Education Services (WES) is a non-profit social enterprise... 
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    World Education Services

    United States
    5 days ago
  •  ...CNA is seeking a detail-oriented, analytical, and solutions-focused CCaaS & WFM Analyst/Administrator to support our contact center operations, CCaaS technology, workforce management, and contact center performance. This role plays a key part in helping the teams meet... 
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    1 day per week

    CNA National Warranty Corp

    Scottsdale, AZ
    16 days ago
  •  ...industry-leading organization. The WFM Analyst plays a key role in sustaining real-...  ...to maintain performance targets. Manages Specialist scheduling requirements, coordinating...  ...the below qualities: ~3 years in workforce management, scheduling, or real-time... 
    Remote work
    Shift work

    MCI Careers

    Wichita, KS
    24 days ago
  • $27 per hour

     ...activity by workstation, ensuring accurate reporting in internal workforce and cost tracking systems. Validate timecard hours against...  ...demand. Develop dashboards, executive presentations, and management reports that provide visibility into workforce performance and... 
    Full time
    H1b
    Local area

    WGNSTAR

    Boise, ID
    24 days ago
  • $59.01k - $86.51k

     ...continuous improvement efforts within the Paid Leave Contact Center to support efficient, data‑informed operations. The Workforce Management Analyst plays a pivotal role in forecasting demand, developing scheduling strategies, analyzing operational performance, and identifying... 
    Full time
    Temporary work
    Remote work
    Flexible hours

    Minnesota Department of Employment and Economic Development

    Saint Paul, MN
    6 days ago
  • $600 per month

    Workforce Management Analyst Our Task Automation & Data Analytics team supports the contact center by turning data into actionable information. Using data from customer service systems, workforce management tools, and other business applications, our team helps leaders... 
    Temporary work
    Work at office
    Flexible hours

    RPMGlobal

    Colorado Springs, CO
    5 days ago
  • $26 per hour

    Finding a job that fits your lifestyle isn't always easy. That's where Kelly® comes in. We're seeking a Workforce Management Real Time Analyst to support internal operations through comprehensive workforce management. Sound good? Take a closer look below. We're here to... 
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    Kelly

    Naperville, IL
    4 days ago
  • $83 - $85 per hour

     ...Job Description: Seeking an experienced and strategic Senior Workforce Manager to lead workforce capacity planning and management efforts....  ...service-level targets. Real-Time Management: Lead real-time analysts in monitoring and adjusting workforce performance to maintain... 
    Contract work
    Seasonal work
    Immediate start

    Binding Minds Inc

    Detroit, MI
    6 days ago
  • $30.76 - $35 per hour

    Job Description Posted Wednesday, July 22, 2026 at 10:00 AM Job Title: Workforce Management Analyst Status: Non-exempt Reports to: Mgr - MSCC Workforce Management Department: Member Service Contact Center Job Code: 4302 Pay Range: $30.76-$35.00/HR WHO WE ARE Golden 1... 
    Work experience placement

    Golden1

    Sacramento, CA
    5 days ago
  • MCI Careers is seeking a WFM Analyst in Wichita, Kansas, to ensure operational efficiency by tracking staffing availability and...  ...The ideal candidate will have over 3 years of experience in workforce management, strong analytical skills, and proficiency with WFM systems.... 

    MCI Careers

    Wichita, KS
    2 days ago
  •  ...you will play a critical role in a large-scale technology modernization initiative to replatform and build next-generation Workforce Management (WFM) capabilities.You will partner closely with business stakeholders, product owners, and architecture/engineering teams to... 
    Full time

    Fidelity Investments

    Salt Lake City, UT
    19 hours ago
  • $76k - $95k

     ...more, visit Location Hybrid 3 days (offices in NYC, Denver, CO and Charlotte, NC area) About the Role The Customer Care Workforce Management Analyst is responsible for real-time and/or intraday management of resources to ensure consistency in Service Level performance... 
    Local area
    Immediate start
    Flexible hours

    Triwill Group

    Brooklyn, NY
    2 days ago
  •  ...TailorCare is investing in the people and systems needed to scale our contact center operations efficiently. As our Senior Workforce Management Analyst, you will manage forecasting, scheduling, and real-time adherence across our care teams, ensuring we have the right... 
    Temporary work
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    Remote work
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    Socket

    Nashville, TN
    3 days ago
  • $80k - $105k

     ...Job Description Job Description Overview We are seeking a Cyber Workforce Management Analyst to join our Prime Contract with the Defense Threat Reduction Agency. TekSynap is a fast growing high-tech company that understands both the pace of technology today... 
    Full time
    Contract work
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    Local area
    Monday to Friday

    TekSynap

    Fort Belvoir, VA
    22 days ago
  • In this role, the Workforce & Portfolio Planning Analyst partners with stakeholders to track IT portfolio investments, maintain budget forecasts, and...  ...opportunities to streamline planning, reporting, and workforce management processes through automation and process improvement.... 
    Full time
    Work experience placement

    Vanguard

    Malvern, PA
    3 days ago
  • $90k - $130k

     ...tools, plus proficiency in MS Office. We need strong stakeholder management skills and the ability to communicate insights clearly across business functions. Highly valued experience includes workforce management forecasting and analytics in an operational... 
    Full time

    Barclays

    Wilmington, NC
    2 days ago
  • $51.92k - $64.9k

     ...specifically forecasting and capacity planning) in a contact center environment required. ~ Strong knowledge and experience with workforce management software (NICE) and telephony systems (e.g., Automatic Call Distributors, IVR systems. ~ Excellent working knowledge of... 
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    Visa sponsorship
    Work visa

    Figure Lending

    Charlotte, NC
    15 days ago