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  •  ...medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death...  ...00 patients worldwide. The WFM Operations Real-Time Analyst (RTA) is a core member of the Workforce Management (WFM) team, which ensures the right number... 
    Suggested
    Worldwide
    Shift work

    heartflowinc

    Austin, TX
    4 days ago
  •  ...staffing or scheduling adjustments Develop dashboards, reports, and workforce performance metrics Partner with Service Operations leadership...  ...planning Support implementation and optimization of workforce management processes and tools Use Salesforce Service Cloud and related... 
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    Jobtailor

    Phoenix, AZ
    4 days ago
  •  ...Workforce Management Analyst II Lumen Solutions Group Inc. is a technology consulting Services Company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize... 
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    Contract work
    Remote work

    Lumen Solutions Group Inc.

    United States
    18 hours ago
  •  ...Wfm Analyst/ Workforce Supervisor Or Qa Specialist We are seeking an experienced WFM Analyst/ Workforce Supervisor or QA specialist to...  ...adherence, schedule adherence, workforce optimization, queue management, campaign performance, and overall sales floor operational effectiveness... 
    Suggested
    Remote work
    Night shift

    1840 & Company

    United States
    2 days ago
  • $75k - $85k

     ...Workforce Management Analyst United States Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools... 
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    Local area
    Remote work
    Flexible hours

    Edmentum

    United States
    2 days ago
  • $90k - $130k

     ...Barclays to connect them with exceptional professionals for this role. Embark on a transformative journey as a Workforce Management Senior Forecasting Analyst at Barclays, where the focus is on redefining the future of banking through innovative solutions. You will be responsible... 
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    Hourly pay
    Immediate start

    Barclays

    Wilmington, CA
    4 days ago
  • $78.95k - $164.48k

     ...NTT DATA, Inc. is seeking an Infor Workbrain/WFM Functional Analyst for a remote position. This role entails administering, configuring, and supporting the Infor Workforce Management system, collaborating with various teams to optimize timekeeping and scheduling processes... 
    Suggested
    Remote work

    NTT DATA

    United States
    1 day ago
  •  ...Data Analysis & Reporting: Dive deep into operational and workforce-related datasets to uncover critical trends, identify staffing...  ...Qualifications (Nice-to-Have) Experience working with Workforce Management platforms. Experience building sophisticated staffing... 
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    Aquent Talent

    San Mateo, CA
    18 hours ago
  •  ...Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Workforce Management Analyst Location(s): Baltimore, MD Job Summary: Monitor and analyze call volume, call patterns, and traffic flow for... 
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    Ampcus

    United States
    3 days ago
  • $13 per hour

     ...Workforce Management Analyst We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce support, on-floor staffing coordination, and... 
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    Full time
    Work experience placement
    Worldwide
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    eClercx

    Fayetteville, NC
    1 day ago
  •  ...Workforce Management Analyst – Voice Operations Job Location: San Antonio, TX Role Summary: The Workforce Management (WFM) Analyst will support end-to-end workforce planning and real-time management for a high-volume voice operation. This role is responsible for... 
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    Temporary work

    E-Solutions

    San Antonio, TX
    3 days ago
  •  ...Job Title 2+ years experience with Alvaria (formerly Aspect) Workforce Management platforms, including scheduling, forecasting and configuration management. Ability to manage dual-platform deployments and support CCaaS migration efforts. Proficiency in user management... 
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    Saxon Global

    West Des Moines, IA
    3 days ago
  • $40 - $45 per hour

     ...looking for a data‑driven Support Operations Analyst IV to join a fast‑paced Customer Success...  ...of contact center KPIs and queue management. Experience with contact center platforms...  ...a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and... 
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    Temporary work
    Worldwide

    Dexian

    San Diego, CA
    2 days ago
  •  ...Workforce Management Analyst Do you have experience leveraging data and analysis to review trends? Do you have strong communication, customer service and relationship building skills? If so, this Workforce Management Analyst opportunity may be a great fit for you!... 
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    Hourly pay
    Permanent employment
    Full time
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    Work visa

    Farm Bureau Financial Services

    West Des Moines, IA
    7 hours agonew
  •  ...highly analytical and strategic BPO Forecasting & WFM Data Analyst to oversee the workforce planning and data insights for our global BPO network and...  ...role is central to our ability to scale efficiently and manage a large, distributed workforce of over 2,450 agents... 
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    Full time
    Temporary work
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    TikTok USDS Joint Venture

    Scottsdale, AZ
    2 days ago
  • $86k - $115k

     ...Title: Senior Workforce Management Analyst Department: Customer Service Reporting to: Director of Customer Service Location: USA - Remote Compensation: $86K - 115K USD Who We Are: World Education Services (WES) is a non-profit social enterprise... 
    Temporary work
    Currently hiring
    Local area
    Remote work
    Worldwide
    Flexible hours

    World Education Services

    United States
    4 days ago
  • $65k - $74k

     ...Senior Workforce Management Analyst The Senior Workforce Management Analyst position is a crucial member of the Business Planning and Workforce Management team. Your primary responsibilities will be on maximizing the utilization and benefit of our Workforce Management... 
    Temporary work
    Remote work
    Flexible hours
    Shift work

    Venturefizz Product Management Community

    United States
    4 days ago
  •  ...Senior Workforce Management Analyst United States About TailorCare TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a profoundly personal, evidence-based approach to improving patient outcomes for joint, back,... 
    Temporary work
    Work at office
    Remote work
    Shift work

    TailorCare

    United States
    1 day ago
  • $600 per month

    Workforce Management Analyst Our Task Automation & Data Analytics team supports the contact center by turning data into actionable information. Using data from customer service systems, workforce management tools, and other business applications, our team helps leaders... 
    Temporary work
    Work at office
    Flexible hours

    RPMGlobal

    Colorado Springs, CO
    4 days ago
  • Judi Health in New York, NY is seeking a Workforce Management Analyst to partner with UM management and Work Force Manager to drive superior customer service. You will monitor real-time operations, manage staffing levels, and generate performance reports to support business... 

    Capital Rx

    New York, NY
    5 days ago
  • $27 per hour

     ...activity by workstation, ensuring accurate reporting in internal workforce and cost tracking systems. Validate timecard hours against...  ...labor demand. Develop dashboards, executive presentations, and management reports that provide visibility into workforce performance and... 
    Full time
    H1b
    Local area

    WGNSTAR

    Boise, ID
    2 days ago
  • $83 - $85 per hour

     ...Job Description: Seeking an experienced and strategic Senior Workforce Manager to lead workforce capacity planning and management efforts....  ...service-level targets. Real-Time Management: Lead real-time analysts in monitoring and adjusting workforce performance to maintain... 
    Contract work
    Seasonal work
    Immediate start

    Binding Minds Inc

    Detroit, MI
    5 days ago
  • $16.06 - $24.09 per hour

     ...time to be a part of H&R Block! What you'll do... As a Workforce Real-Time Analyst, you will be instrumental in ensuring the efficiency and...  ...supporting teams. Your role will encompass real-time performance management, agent utilization, and comprehensive reporting and... 
    Minimum wage
    Temporary work
    Work experience placement
    Local area
    Remote work
    Night shift

    H&R Block

    Kansas City, MO
    1 day ago
  • $26 per hour

    Finding a job that fits your lifestyle isn't always easy. That's where Kelly® comes in. We're seeking a Workforce Management Real Time Analyst to support internal operations through comprehensive workforce management. Sound good? Take a closer look below. We're here to... 
    Hourly pay
    Contract work
    Temporary work
    Local area
    Remote work
    Monday to Friday
    Shift work
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    Kelly

    Naperville, IL
    3 days ago
  • $60k - $75k

     ...shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.Job DescriptionThe Workforce Management Analyst supports the planning, analysis, and execution of workforce and operational initiatives across the organization. This... 
    Work at office

    Rally House

    Lenexa, KS
    2 days ago
  • $25.51 - $47.75 per hour

     ...Schedules off-phone activities when call volume projections are down. Manages and adjusts call routing when unusual call patterns exist in...  ...education resources. Elevance Health operates a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager... 
    Full time
    Temporary work
    Work experience placement
    Work at office
    Local area
    Shift work
    1 day per week

    Elevance Health

    Chicago, IL
    1 day ago
  • $30.76 - $35 per hour

    Job Description Posted Wednesday, July 22, 2026 at 10:00 AM Job Title: Workforce Management Analyst Status: Non-exempt Reports to: Mgr - MSCC Workforce Management Department: Member Service Contact Center Job Code: 4302 Pay Range: $30.76-$35.00/HR WHO WE ARE Golden 1... 
    Work experience placement

    Golden1

    Sacramento, CA
    4 days ago
  • $59.01k - $86.51k

     ...continuous improvement efforts within the Paid Leave Contact Center to support efficient, data‑informed operations. The Workforce Management Analyst plays a pivotal role in forecasting demand, developing scheduling strategies, analyzing operational performance, and identifying... 
    Full time
    Temporary work
    Remote work
    Flexible hours

    Minnesota Department of Employment and Economic Development

    Saint Paul, MN
    5 days ago
  • Workforce Management (Onsite - Brownsville, TX) Responsible for day‑to‑day management of service level, site efficiency, occupancy, and agent scheduling to ensure adherence to schedule and compliance within established parameters during real‑time situations. Requires constant... 
    Immediate start
    Flexible hours

    Teleperformance USA

    Brownsville, TX
    2 days ago
  • MCI Careers is seeking a WFM Analyst in Wichita, Kansas, to ensure operational efficiency by tracking staffing availability and...  ...The ideal candidate will have over 3 years of experience in workforce management, strong analytical skills, and proficiency with WFM systems.... 

    MCI Careers

    Wichita, KS
    1 day ago