Get new jobs by email
$82.5k - $123.8k
DescriptionAt Weyerhaeuser, the Workforce Management Analyst serves as a strategic workforce management expert supporting accurate, compliant, and efficient workforce operations through expert administration of timekeeping, attendance, and scheduling within UKG across...SuggestedTemporary workLive inWork at officeLocal area- ...Workforce Management Analyst II Lumen Solutions Group Inc. is a technology consulting Services Company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize...SuggestedContract workRemote work
Lumen Solutions Group Inc.
United States1 day ago $75k - $85k
...Workforce Management Analyst United States Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools...SuggestedWork at officeLocal areaRemote workFlexible hoursEdmentum
United States2 days ago- ...Wfm Analyst/ Workforce Supervisor Or Qa Specialist We are seeking an experienced WFM Analyst/ Workforce Supervisor or QA specialist to... ...adherence, schedule adherence, workforce optimization, queue management, campaign performance, and overall sales floor operational effectiveness...SuggestedRemote workNight shift
1840 & Company
United States3 days ago - ...Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Workforce Management Analyst Location(s): Baltimore, MD Job Summary: Monitor and analyze call volume, call patterns, and traffic flow for...SuggestedRemote work
Ampcus
Baltimore, MD4 days ago $78.95k - $164.48k
...NTT DATA, Inc. is seeking an Infor Workbrain/WFM Functional Analyst for a remote position. This role entails administering, configuring, and supporting the Infor Workforce Management system, collaborating with various teams to optimize timekeeping and scheduling processes...SuggestedRemote workNTT DATA
United States2 days ago$61.84 - $68.72 per hour
...and testing environments. Dive deep into operational and workforce-related datasets to uncover critical trends, identify staffing... ...-to-Have Qualifications Experience working with Workforce Management platforms. Experience building sophisticated staffing models...SuggestedHourly payTemporary workAquent
San Mateo, CA16 hours ago- ...Workforce Management Analyst – Voice Operations Job Location: San Antonio, TX Role Summary: The Workforce Management (WFM) Analyst will support end-to-end workforce planning and real-time management for a high-volume voice operation. This role is responsible for...SuggestedTemporary work
E-Solutions
San Antonio, TX4 days ago $13 per hour
...Workforce Management Analyst We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce support, on-floor staffing coordination, and...SuggestedFull timeWork experience placementWorldwideShift workeClercx
Fayetteville, NC2 days ago- ...Job Title 2+ years experience with Alvaria (formerly Aspect) Workforce Management platforms, including scheduling, forecasting and configuration management. Ability to manage dual-platform deployments and support CCaaS migration efforts. Proficiency in user management...Suggested
Saxon Global
West Des Moines, IA4 days ago - ...Workforce Management Analyst Do you have experience leveraging data and analysis to review trends? Do you have strong communication, customer service and relationship building skills? If so, this Workforce Management Analyst opportunity may be a great fit for you!...SuggestedHourly payPermanent employmentFull timeWork at officeWork visa
Farm Bureau Financial Services
West Des Moines, IA14 hours ago - ...staffing or scheduling adjustments Develop dashboards, reports, and workforce performance metrics Partner with Service Operations leadership... ...planning Support implementation and optimization of workforce management processes and tools Use Salesforce Service Cloud and related...Suggested
- ...medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death... ...00 patients worldwide. The WFM Operations Real-Time Analyst (RTA) is a core member of the Workforce Management (WFM) team, which ensures the right number...SuggestedWorldwideShift work
$86k - $115k
...Title: Senior Workforce Management Analyst Department: Customer Service Reporting to: Director of Customer Service Location: USA - Remote Compensation: $86K - 115K USD Who We Are: World Education Services (WES) is a non-profit social enterprise...SuggestedTemporary workCurrently hiringLocal areaRemote workWorldwideFlexible hoursWorld Education Services
United States5 days ago- ...CNA is seeking a detail-oriented, analytical, and solutions-focused CCaaS & WFM Analyst/Administrator to support our contact center operations, CCaaS technology, workforce management, and contact center performance. This role plays a key part in helping the teams meet...SuggestedContract workWork at officeRemote work1 day per week
CNA National Warranty Corp
Scottsdale, AZ16 days ago - ...industry-leading organization. The WFM Analyst plays a key role in sustaining real-... ...to maintain performance targets. Manages Specialist scheduling requirements, coordinating... ...the below qualities: ~3 years in workforce management, scheduling, or real-time...Remote workShift work
MCI Careers
Wichita, KS24 days ago $27 per hour
...activity by workstation, ensuring accurate reporting in internal workforce and cost tracking systems. Validate timecard hours against... ...demand. Develop dashboards, executive presentations, and management reports that provide visibility into workforce performance and...Full timeH1bLocal areaWGNSTAR
Boise, ID24 days ago$59.01k - $86.51k
...continuous improvement efforts within the Paid Leave Contact Center to support efficient, data‑informed operations. The Workforce Management Analyst plays a pivotal role in forecasting demand, developing scheduling strategies, analyzing operational performance, and identifying...Full timeTemporary workRemote workFlexible hours$600 per month
Workforce Management Analyst Our Task Automation & Data Analytics team supports the contact center by turning data into actionable information. Using data from customer service systems, workforce management tools, and other business applications, our team helps leaders...Temporary workWork at officeFlexible hours$26 per hour
Finding a job that fits your lifestyle isn't always easy. That's where Kelly® comes in. We're seeking a Workforce Management Real Time Analyst to support internal operations through comprehensive workforce management. Sound good? Take a closer look below. We're here to...Hourly payContract workTemporary workLocal areaRemote workMonday to FridayShift workWeekend work$83 - $85 per hour
...Job Description: Seeking an experienced and strategic Senior Workforce Manager to lead workforce capacity planning and management efforts.... ...service-level targets. Real-Time Management: Lead real-time analysts in monitoring and adjusting workforce performance to maintain...Contract workSeasonal workImmediate start$30.76 - $35 per hour
Job Description Posted Wednesday, July 22, 2026 at 10:00 AM Job Title: Workforce Management Analyst Status: Non-exempt Reports to: Mgr - MSCC Workforce Management Department: Member Service Contact Center Job Code: 4302 Pay Range: $30.76-$35.00/HR WHO WE ARE Golden 1...Work experience placement- MCI Careers is seeking a WFM Analyst in Wichita, Kansas, to ensure operational efficiency by tracking staffing availability and... ...The ideal candidate will have over 3 years of experience in workforce management, strong analytical skills, and proficiency with WFM systems....
- ...you will play a critical role in a large-scale technology modernization initiative to replatform and build next-generation Workforce Management (WFM) capabilities.You will partner closely with business stakeholders, product owners, and architecture/engineering teams to...Full time
$76k - $95k
...more, visit Location Hybrid 3 days (offices in NYC, Denver, CO and Charlotte, NC area) About the Role The Customer Care Workforce Management Analyst is responsible for real-time and/or intraday management of resources to ensure consistency in Service Level performance...Local areaImmediate startFlexible hours- ...TailorCare is investing in the people and systems needed to scale our contact center operations efficiently. As our Senior Workforce Management Analyst, you will manage forecasting, scheduling, and real-time adherence across our care teams, ensuring we have the right...Temporary workWork at officeRemote workShift work
$80k - $105k
...Job Description Job Description Overview We are seeking a Cyber Workforce Management Analyst to join our Prime Contract with the Defense Threat Reduction Agency. TekSynap is a fast growing high-tech company that understands both the pace of technology today...Full timeContract workTemporary workWork at officeLocal areaMonday to FridayTekSynap
Fort Belvoir, VA22 days ago- In this role, the Workforce & Portfolio Planning Analyst partners with stakeholders to track IT portfolio investments, maintain budget forecasts, and... ...opportunities to streamline planning, reporting, and workforce management processes through automation and process improvement....Full timeWork experience placement
$90k - $130k
...tools, plus proficiency in MS Office. We need strong stakeholder management skills and the ability to communicate insights clearly across business functions. Highly valued experience includes workforce management forecasting and analytics in an operational...Full timeBarclays
Wilmington, NC2 days ago$51.92k - $64.9k
...specifically forecasting and capacity planning) in a contact center environment required. ~ Strong knowledge and experience with workforce management software (NICE) and telephony systems (e.g., Automatic Call Distributors, IVR systems. ~ Excellent working knowledge of...Work at officeVisa sponsorshipWork visaFigure Lending
Charlotte, NC15 days ago
