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- Role Details: Structure: On-Site in Austin, TX Focus: UKG Pro migration support, workforce management systems, payroll/timekeeping operations, QA validation, and enterprise implementation supportTitle: UKG Workforce Management Systems AnalystPosition SummaryThe contractor...SuggestedFor contractors
Huxley Associates
Austin, TX1 day ago $70k - $80k
...provider that uses evidence-based treatment to help patients manage obesity and related conditions like diabetes, high blood... ...their employees to live their healthiest lives. The Workforce Management (WFM) Analyst is a critical role responsible for optimizing staffing levels...SuggestedFull timeTemporary workWork at officeLocal areaRemote workVisa sponsorshipWork visa- ...Dwelling Units) for the purpose of securing long term R.O.E (Bulk/Managed Wi-Fi and Right of Entry) Agreements. Negotiate competitive... ...learn more.Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve - providing...SuggestedContract workWork experience placementLocal areaVisa sponsorshipNight shift
Spectrum Charter
Charlotte, NC8 hours agonew - ...ensure an excellent experience. The WFM Analysts proactively coordinates and adjusts staffing... ...both customer service standards and manage staffing expenses.Accuracy - Requires advanced... ...standards of quality and data integrity.Workforce Management of Contact Center Activities...SuggestedFor contractorsWork at office
UGI Corporation
King of Prussia, PA1 day ago - ...facilitating customer experience transformation.The Forecasting Analyst is responsible for producing accurate long-term and short-... ...must be able to build and maintain forecasts both within Workforce Management platforms and independently using Excel or other analytical...SuggestedMinimum wageFull timeTemporary workShift work
DXC Technology
Nashville, TN19 hours ago $62.4k
...Job Title: Workforce Management Analyst (Remote) Location: Remote - United States Employment Type: FT Hourly Compensation: $30 per hour About CareTalk Health CareTalk Health is a fully remote, nationwide virtual medical practice. We partner with...SuggestedHourly payFull timeRemote workWork from homeHome officeMonday to FridayShift workAfternoon shift$58.41k - $91.27k
...JOB TITLE: Contact Center Workforce Management Analyst (Mars Veterinary Health) LOCATION & SCHEDULE: Remote - WA, Full time COMPENSATION: $28.08 - $43.88 As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary...SuggestedFull timeTemporary workSeasonal workLocal areaRemote workFlexible hoursShift workNight shiftAfternoon shift$74.09k - $110.22k
...innovation, united by the power of humankindness. Job Summary and Responsibilities As our Sr. Contact Center Workforce Management (WFM) Analyst you will be expected to manage contact center resource schedules to ensure workforce is optimally utilized and to...SuggestedImmediate start- ...Job Summary We are seeking an experienced Senior UKG Pro Workforce Management (WFM) Consultant with 5+ years of hands-on experience supporting, configuring, and optimizing UKG/Kronos workforce management solutions. The ideal candidate will have strong expertise in Time...SuggestedContract work
PB consulting
Miami, FL23 days ago - ...Optimizing staffing levels and agent productivity, the full-time remote Workforce Management Analyst will develop forecasts, create agent schedules, and monitor real-time performance across various contact center channels to meet service level agreements and enhance customer...SuggestedFull timeTemporary workRemote work
Virtual Vocations Inc
United States1 day ago - ...Workforce Management Real Time Analyst We are a high-performing cellular phone retailer that thrives on smart innovation and strong execution. Our mission is to bring customers into our stores and help them upgrade to the latest and greatest product and services. We...SuggestedDay shift
Victra - Verizon Wireless Premium Retailer
Winterville, NC3 days ago - ...annual web content reach over 350million. The Role We are seeking a highly analytical and proactive Real-Time Analyst to join our Workforce Management (WFM) team. This role will be instrumental in monitoring and optimizing real-time staffing, ensuring service level...SuggestedRemote workHome officeNight shift
carwow
United States3 days ago - ...Sr Workforce Mgmt Analyst This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now... ...monitoring and analysis of call volumes and productivity, management of staffing to requirements, adjustments to staff requirements...SuggestedTemporary workWork experience placementLocal areaVisa sponsorship
Spectrum
Louisville, KY2 days ago $68.64k - $85.8k
## Workforce Management Technical AnalystApplyremote type: In Personlocations: Anaheim, CA 92805time type: Full timeposted on: Posted Todayjob... ...drives us forward every day.**Job Overview**The Technical Analyst, Workforce Management, helps provide a seamless and consistent...SuggestedWork experience placementFlexible hours- ...Workforce Management Analyst Do you have experience leveraging data and analysis to review trends as it relates specifically to Workforce Management? Do you have strong communication, customer service and relationship building skills? If so, this Workforce Management...SuggestedHourly payPermanent employmentFull timeWork at officeWork visa
Farm Bureau Financial Services
West Des Moines, IAa month ago $13.5 per hour
Job Description We are seeking a detail-oriented and motivated Workforce Management Analyst to support the Workforce Management Supervisor and Customer Operations team. This role focuses on real-time workforce support, on-floor staffing coordination, and KPI monitoring...Work experience placementWorldwideShift work- About the Role J&B Medical is seeking a detail-oriented and proactive WFM Real-Time Analyst to join our Workforce Management team supporting our RingCentral Contact Center. You will be responsible for monitoring intraday performance, managing real-time agent adherence,...Temporary workImmediate start
$59.01k - $86.51k
...continuous improvement efforts within the Paid Leave Contact Center to support efficient, data‑informed operations. The Workforce Management Analyst plays a pivotal role in forecasting demand, developing scheduling strategies, analyzing operational performance, and identifying...Full timeTemporary workRemote workFlexible hours- ...the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! GENERAL FUNCTION The Workforce Management Analyst creates, implements, and maintains workforce management in the Luxottica Service Center. This includes forecasting and staffing...Minimum wageLocal areaWork from homeFlexible hours
$16.06 - $24.09 per hour
...time to be a part of H&R Block! What you'll do... As a Workforce Real-Time Analyst, you will be instrumental in ensuring the efficiency and... ...supporting teams. Your role will encompass real-time performance management, agent utilization, and comprehensive reporting and...Minimum wageTemporary workWork experience placementLocal areaRemote workNight shift$40 - $45 per hour
...looking for a data‑driven Support Operations Analyst IV to join a fast‑paced Customer Success... ...of contact center KPIs and queue management. Experience with contact center platforms... ...a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and...Temporary workWorldwide$27.53 per hour
This Opportunity The Workforce Analyst supports Contact Center teams across phone, email, and chat channels. The position is responsible for workforce forecasting, scheduling, intraday management, reporting, and analysis to maintain appropriate staffing levels and support...Hourly payTemporary workWork at officeLocal areaRemote workFlexible hours$53.8k - $80.7k
## Workforce Management Analyst, DentaQuestApply: DQ Milwaukee Bayshore: Sun Life Wellesley: Hartford, CT Office: Kansas City, MO Office: DQ Nashville TN: Full time: Posted Today: JR00127519Sun Life U.S. is one of the largest providers of employee and government benefits...Full timeTemporary workWork at officeLocal areaFlexible hoursShift work2 days per week- ...requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. The Workforce Management Analyst is responsible for analyzing call volume trends, preparing forecasts, and providing scheduling recommendations for...Work experience placementWork at officeLocal areaVisa sponsorship
- MCI Careers is seeking a WFM Analyst in Wichita, Kansas, to ensure operational efficiency by tracking staffing availability and... ...The ideal candidate will have over 3 years of experience in workforce management, strong analytical skills, and proficiency with WFM systems....
- AltaMed Health Services Corporation seeks a Workforce Management Technical Analyst to optimize hourly staffing and improve patient service levels in Anaheim, CA. You will monitor KPIs, analyze data, and support omnichannel strategies and agent productivity. Responsibilities...Hourly pay
- ...in-office collaboration with virtual work. Team members are expected to be in the office at least 2 days per week. The Workforce Management Analyst will support day-to-day capacity planning across internal FTE teams and BPO partners, building models, reporting, and providing...Work at office2 days per week
- ...technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our... ...accommodation-related requests. Purpose Responsible for day to day management of service level, site efficiency/occupancy and agents to...Ongoing contractImmediate startWork from homeFlexible hours
$25.51 - $47.75 per hour
...Schedules off-phone activities when call volume projections are down. Manages and adjusts call routing when unusual call patterns exist in... ...education resources. Elevance Health operates a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager...Full timeTemporary workWork experience placementWork at officeLocal areaShift work1 day per week- Sun Life U.S. is seeking a Workforce Management Analyst to support day-to-day workforce planning across internal teams and BPO partners. You will maintain capacity models, analyze performance trends, and deliver data-driven recommendations to sustain service levels and...Work at office
