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- ...accuracy of the data provided Collaborate with supplier performance management and business performance management on initiatives to improve... ...– relevant experience is also accepted 2+ years of workforce management forecasting and reporting experience (will not accept...SuggestedTemporary workWork at officeLocal areaWork from home
TP Services
Warren, MI2 days ago - ...Category : Workforce Management Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at About TP TP is a leading global provider of digital business services. We partner with the world's most prominent brands...SuggestedOngoing contractWork from homeWeekend work
Teleperformance USA
Windham, ME1 day ago - ...Workforce Management Analyst (WFM / Contact Center) — Remote In this role, you'll support a Customer Service Center by analyzing historical call/transaction data and business drivers to forecast future workload trends and plan staffing levels. You'll partner with business...SuggestedLocal areaRemote work
System One Holdings, LLC
United States5 days ago $98.78k - $121k
...will be assessed during the interview process. About the Role Gusto is looking for a team-oriented, analytically-driven Workforce Management Analyst who loves strategically thinking outside the box to solve complex contact center challenges. You will report into the Workforce...SuggestedFull timeWork at officeLocal areaRemote work2 days per week3 days per weekGusto
Denver, CO4 days ago- ...Working remotely, the full-time Workforce Management Real-Time Analyst will monitor live operational conditions, identify intraday staffing risks, and execute timely workforce actions to ensure optimal service performance. Key responsibilities Monitor real-time performance...SuggestedFull timeRemote work
Virtual Vocations Inc
United States2 days ago - ...Job Title Workforce Management Analyst Job Type Full-Time Category Administrative / Clerical Location Work from Home FSM Based - Fort Smith, AR 72903 US Work from Home LR Based - Little Rock, AR 72201 US (Primary) Education High School...SuggestedFull timeTemporary workLocal areaImmediate startRemote workWork from homeShift work
Arkansas Foundation for Medical Care
United States1 day ago - ...Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Workforce Management Analyst Location(s): Baltimore, MD Job Summary: Monitor and analyze call volume, call patterns, and traffic flow...SuggestedRemote work
Ampcus
Baltimore, MD3 days ago - ...recommended corrective actions to maintain performance targets. Manages Specialist scheduling requirements, coordinating updates, shift... ...and should possess the below qualities: ~3 years in workforce management, scheduling, or real-time analysis. ~ Strong analytical...SuggestedFull timeContract workTemporary workCasual workWork at officeLocal areaRemote workShift work
Mass Markets
Wichita, KS1 day ago $65k - $74k
...Senior Workforce Management Analyst The Senior Workforce Management Analyst position is a crucial member of the Business Planning and Workforce Management team. Your primary responsibilities will be on maximizing the utilization and benefit of our Workforce Management...SuggestedTemporary workRemote workFlexible hoursShift workVenturefizz Product Management Community
United States1 day ago$16.06 - $24.09 per hour
...time to be a part of H&R Block! What you'll do... As a Workforce Real-Time Analyst, you will be instrumental in ensuring the efficiency and... ...supporting teams. Your role will encompass real-time performance management, agent utilization, and comprehensive reporting and...SuggestedMinimum wageTemporary workWork experience placementLocal areaRemote workNight shift- Category : Workforce Management Application Deadline: Ongoing until positions are filled. About TP TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable...SuggestedOngoing contractImmediate startWork from homeFlexible hours
$59.01k - $86.51k
...continuous improvement efforts within the Paid Leave Contact Center to support efficient, data‑informed operations. The Workforce Management Analyst plays a pivotal role in forecasting demand, developing scheduling strategies, analyzing operational performance, and identifying...SuggestedFull timeTemporary workRemote workFlexible hours- Workforce Management (Onsite - Brownsville, TX) Responsible for day‑to‑day management of service level, site efficiency, occupancy, and agent scheduling to ensure adherence to schedule and compliance within established parameters during real‑time situations. Requires constant...SuggestedImmediate startFlexible hours
- ...Eligibility Lead Analyst Fully remote in any state except NY, CA, HI or AK 04-month contract (opportunity for extension or... ...weekly) Medical, Dental, Vision. Role Overview The Workforce Management Real Time Analyst supports internal operations through comprehensive...SuggestedWeekly payContract workSeasonal workImmediate startRemote workMonday to FridayShift workWeekend work
$69.4k - $99.2k
...your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Workforce Management Senior Analyst at Gainwell, you will support enterprise workforce planning, staffing alignment, and labor utilization activities across...SuggestedFull timeRemote workFlexible hoursGainwell Technologies LLC
Ohio8 days ago$55.3k - $79k
...your contributions and puts a premium on work flexibility, learning, and career development. Summary As a Workforce Management Real-Time Analyst , you will help protect service performance by monitoring live operational conditions, identifying intraday...Full timeRemote workFlexible hoursShift workGainwell Technologies LLC
West Sacramento, CA4 days ago- Gainwell Technologies is seeking a Workforce Management Real-Time Analyst for a remote CA-based role. You will monitor live operations, manage intraday staffing, and execute workforce actions to protect service levels. You will collaborate with Operations, WFM, Scheduling...Remote job
- ## Workforce Management (WFM) Lead AnalystApplyremote type: Remote USlocations: Remote - USAtime type: Full timeposted on: Posted 3 Days Agojob... ...medicine with us?****Job Description Summary:**The Lead WFM Analyst is a specialized role responsible for owning end-to-end WFM...Work at officeRemote workFlexible hoursShift work
$80k - $105k
Responsibilities & Qualifications Core Role and Purpose The Cyber Workforce Management Analyst serves as the primary authority on cyber talent optimization, policy development, and framework compliance. This position bridges the gap between tactical operations and strategic...Full timeContract workTemporary workWork at officeLocal areaMonday to Friday- ...CNA is seeking a detail-oriented, analytical, and solutions-focused CCaaS & WFM Analyst/Administrator to support our contact center operations, CCaaS technology, workforce management, and contact center performance. This role plays a key part in helping the teams meet...Contract workWork at officeRemote work1 day per week
CNA National Warranty Corp
Scottsdale, AZ15 days ago - ...a one-person analytical engine spanning workforce analytics, customer operations performance... ...are looking for a sharp, self-directed analyst who can move fast across two distinct... ...cases — talent acquisition, performance management, support automation, workforce management...Full time
Point Wild
Remote21 days ago $48.96k - $64.7k
...Enterprise Operations AnalystAt Regions, the Enterprise Operations Analyst administers defined procedures, prepares and analyzes reports,... ...volume, productivity, quality and other statistical data to management.Primary ResponsibilitiesAnalyzes and interprets data to...Work at officeRemote workFlexible hoursRegions Bank
Birmingham, AL2 days ago$86.8k - $198k
...Global Force Management Analyst The Opportunity: As a Global Force Management Analyst, you will bring experience in develop ing solutions to global crisis, contingency planning, and force management in support of Marine operations across the globe. You will apply...Full timeContract workPart timeWork at officeLocal areaRemote workBOOZ, ALLEN & HAMILTON, INC.
New Orleans, LA13 hours ago- ...Supporting workforce forecasting and headcount planning, the contract Workforce Planning Analyst will analyze workforce data, collaborate with various departments, and prepare... ...Workforce Planning, HR Analytics, Resource Management, Finance, or related fields Strong...Contract workRemote work
Virtual Vocations Inc
United States1 day ago - ...Workforce Planning Transformation Strategist - Enterprise OperationsThe Workforce Planner Strategist will help the Enterprise Operations (EO) organization transform and accelerate the necessary talent upgrade and upskilling requirements that are critical for success. This...Temporary workLocal areaRemote workFlexible hoursShift work
HP Development Company, L.P.
Austin, TX3 days ago - ...Whatnot in Phoenix, AZ is seeking a Planning Analyst to partner with operations and agent teams. The... ...time analysis, and acting as a trusted advisor to management. Candidates should have 4+ years of experience in workforce management, strong communication skills, and...Temporary workLocal areaWork from home
Whatnot
Phoenix, AZ2 days ago $79.1k - $130.5k
...Job Duties Senior Workforce Planning Analyst About Blue Cross and Blue Shield of Minnesota At Blue Cross and Blue Shield of Minnesota... ...will serve as the strategic workforce planning lead for Case Management and Utilization Management operations. In this role,...Full timeFor contractorsWork at officeRemote workShift workWeekend workBlue Cross Blue Shield of Minnesota
Saint Paul, MN5 days ago- ...Summary This role supports the Business Analyst team by documenting existing systems, updating... ..., and organizational skills to manage business analysis, define requirements,... ...education and technical or industry experience (Workforce, UI, Adult Ed, Vocational Rehabilitation...Work at office2 days per week
£40.4k - £51.05k per year
...selling products - we want to solve problems and change lives through Monzo ❤️ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior Service Analyst role on a 12-month fixed-term contract . You'll report to the WFM Service...Temporary workFixed term contractWork at officeRemote workWork from homeMonday to FridayRotating shiftWeekend workMonzo
Remote12 days ago$68.64k - $85.8k
Position Title: Patient Services Center Workforce Analyst Location: Anaheim, CA 92805 Description: Grow Healthy If you are as passionate... ...Center (PSC) with data analytics, forecasting, queue management, and additional ACD technology support to optimize service levels...Work experience placementLocal areaRemote workFlexible hours
