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$95k - $143.75k
Role Description As the Workforce Management Analyst, you'll own scheduling and real-time analysis (RTA) for a global Support organization. You'll partner closely with our WFM Lead, who owns long-range forecasting and capacity strategy, and translate those plans into practical...SuggestedFull timeWork at officeFlexible hoursAshby
Remote4 days ago$115k - $202k
Role Description As a member of our Product Support team, the Workforce Management Analyst will help keep our support operations running day to day. Reporting to our Insights & WFM Manager, you'll own our workforce capacity models, field ad-hoc planning requests across...SuggestedFull timeTemporary workRemote workWork from homeFigma
Remote3 days ago- Role Description This Workforce Management Analyst provides direction and management of Scheduling & Forecasting to ensure that the program planning and real-time (intra-day) workforce management (WFM) supports business and client objectives for multi-site contact center...SuggestedFull time
Cencora
Remote4 days ago $55k - $75k
Role Description The Workforce Management Analyst is a key member of the Business Planning & Workforce Management team, responsible for optimizing workforce performance across service and clinical operations. Leveraging workforce management tools, forecasting, and data...SuggestedFull timeTemporary workRemote workFlexible hoursCohere Health
Remote2 days ago$30 - $37 per hour
Role Description The Workforce Management Analyst is responsible for developing accurate forecasts and efficient schedules to optimize staffing levels in a pharmaceutical call center. This role involves analyzing historical trends, call volume patterns, and business needs...SuggestedFull timeTemporary workSeasonal workMonday to FridayShift workCaretria
Remote1 day ago- ...analyzing contact center trends, volumes, arrival patterns, etc. to create mid-term forecasts to guide activities of workforce specialists and analysts to manage SLAs and labor costs. ~Accountable for team configuration, evaluation/changes for agent skills and assist...SuggestedFull timeTemporary workShift work
Deluxe
Remote4 days ago $38 - $43 per hour
...Workforce Management (WFM) Analyst (Business Consultant Commodity I) Location: Remote (U.S.) Duration: 6-Month Contract to start Schedule: Monday-Friday | 9:30 AM - 6:00 PM CST (40 hours/week) Pay Rate: $38-$43/hr based on benefit selections...SuggestedContract workWork at officeRemote workWorldwideMonday to FridayOrion Group
North Chicago, IL21 hours ago- ...Supporting a Customer Service Center, the contract-to-hire Workforce Management Analyst II will analyze historical data to forecast workload trends, develop staffing plans, and maintain scheduling integrity while working remotely. Key responsibilities Forecast call volume...SuggestedContract workRemote work
Virtual Vocations Inc
United States4 days ago $77.91k - $116.86k
Role Description The Remote Sr. Analyst, Workforce Analytics is a data-driven analytics expert responsible for delivering advanced reporting... ...in contact center analytics, reporting, or workforce management, preferably within healthcare, Medicare Advantage, or a highly...SuggestedHourly payFull timeWork experience placementRemote workWeekend workAlignment Health
Remote2 days ago$85.5k - $142.5k
Role Description The Senior Workforce Management Analyst is a senior individual contributor responsible for leading complex workforce management initiatives related to company separation, with a key focus on enabling the transition from ADP to Dayforce. This role combines...SuggestedFull timeMcKesson
Remote5 days ago$23.19 - $40.01 per hour
...law. Work Hours: Monday - Friday 12:30pm-9:00pm EST, some holiday hours required as determined by business needs. The Workforce Management Analyst I - Real Time Analyst monitors call volume demand in real time and flexes workforce accordingly. Ensures that the best...SuggestedFull timeWork at officeMonday to FridayFlexible hoursElevance Health
Remote3 days ago$69.4k - $99.2k
Role Description As a Workforce Management Senior Analyst at Gainwell, you will support enterprise workforce planning, staffing alignment, and labor utilization activities across Gainwell’s project portfolio. This role partners with account leaders, delivery teams, functional...SuggestedFull timeRemote workFlexible hoursGainwell Technologies LLC
Remote7 hours agonew- Role Description The Senior Workforce Management Analyst assesses Contact Center staffing, identifies requirements and solutions to meet workforce objectives as well as providing real-time monitoring and amending schedules as needed. Provides analysis of talent and staffing...SuggestedFull timeTemporary workWork at officeFlexible hoursShift work
Selene Finance LP
Remote5 days ago $38.7 per hour
...WORKFORCE MANAGEMENT ANALYST (WFM / CONTACT CENTER) — REMOTE Location: Remote (U.S.) — client site in Baltimore, MD (21224) Type: Contract-to-Hire (high possibility of extension) Schedule: 40 hours/week Pay (W2): USD 38.70/H JOB OVERVIEW In this role,...SuggestedFull timeContract workLocal areaRemote workSystem One
Baltimore, MD2 days ago$86k - $115k
...Title: Senior Workforce Management Analyst Department: Customer Service Reporting to: Director of Customer Service Location: USA - Remote Compensation: $86K - 115K USD Who We Are: World Education Services (WES) is a non-profit social enterprise...SuggestedTemporary workCurrently hiringLocal areaRemote workWorldwideFlexible hoursWorld Education Services
United States3 days ago$16.06 - $24.09 per hour
...time to be a part of H&R Block! What you'll do... As a Workforce Real-Time Analyst, you will be instrumental in ensuring the efficiency and... ...supporting teams. Your role will encompass real-time performance management, agent utilization, and comprehensive reporting and...Minimum wageTemporary workWork experience placementLocal areaRemote workNight shift- ...TP Workforce Management Analyst Responsible for day to day management of service level, site efficiency/occupancy and agents to ensure adherence to schedule and compliance within established parameters during real time situations. This will require constant communication...Immediate startWork from homeFlexible hoursShift work
- Category: Workforce Management About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 5...Temporary workWork at officeLocal areaWork from home
- ...Job Description Career Team is a leading workforce development organization on a mission to... ..., world-class trainers, dedicated case managers, dynamic job developers, and innovative... ...solutions and high-touch services. Business Analyst - Workforce Development Software...For contractorsSecond jobWork at office
Career TEAM
Tampa, FL24 days ago $80k - $100k
Role Description The Senior Workforce Planning Analyst will be responsible for delivering forecasting, capacity planning, and workforce insights... ..., ensuring alignment with scheduling and real-time management processes. ~Serve as a trusted advisor on workforce management...Full timeWorldwideAura
Remote8 hours ago$55k
Role Description As a Workforce Planning Analyst focusing on case management, you will be working in a fast-paced environment, having the opportunity to support team leaders developing staff schedules, collecting staff performance and customer data, reviewing and analyzing...Full timeWork at officeShift workEvolent
Remote2 days ago- ...ultimate goal of enabling human life on Mars. SR. BUSINESS ANALYST, WORKFORCE PLANNING (STARLINK) In our quest to provide high-speed... ...world, Starlink is seeking a dynamic Sr. Analyst of Workforce Management to join our Starlink Customer Support team. In this role,...Permanent employmentTemporary workRemote workFlexible hoursWeekend work
SpaceX
Bastrop, TX2 days ago $95k - $125k
...This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Support Workforce Management Analyst - Americas based in United States. This role offers the opportunity to shape workforce management...Remote jobFull timeHome officeFlexible hoursShift workjobgether
United States4 days ago$72.8k - $130k
...risks Be a Trusted Advisor to Operations, team members and management as needed, as well as being a resource to all Business... ...unbiased advice Drive collaboration and alignment between Workforce Analysts (WFA), Short Range Planning (SRP), Long Range Planning (LRP)...Minimum wageFull timeWork experience placementLocal areaRemote workUnitedHealth Group
Eden Prairie, MN4 days ago- ...Spectrum is looking for a Workforce Business Planning Analyst to join its team in Stamford, Connecticut. This role involves creating long-range workload forecasts and collaborating with various teams to advance the company’s financial and operational goals. The successful...Work from home1 day per week
Spectrum
Stamford, CT8 hours ago - About the RoleThe Support Operations Analyst plays a key role in enabling consistent, high-quality global support delivery and enablement at MRI Software. This position focuses on workforce management, quality monitoring, incident support, and operational process management...Work at officeWork from homeFlexible hours
- All Jobs > Business Analyst - Workforce Development Business Analyst - Workforce Development, Fully Remote, Remote Worker - N/A Description... ...various internal groups and teams and have the ability to manage multiple, simultaneous projects and deadlines. The ideal candidate...Local areaRemote work
- ...Business Analyst This role supports the Business Analyst team by documenting existing... ...communication, and organizational skills to manage business analysis, define requirements,... ...and technical or industry experience (Workforce, UI, Adult Ed, Vocational Rehabilitation...Work at office2 days per week
- GEOGRAPHIC SOLUTIONS INC is seeking a Business Analyst - Workforce Development for a fully remote role. You will analyze business needs, document... ...teams and clients. Ideal candidates possess strong project management skills and experience in software settings, keen...Remote job
- Career EDGE is seeking a Business Analyst for remote work in the United States. The role involves owning discovery and requirements for workforce development SaaS solutions, and translating policy needs into actionable user stories. You'll document workflows, write user...Remote job
