Production Administrative Assistant

Production Admin- CPSSalary Range $21.00 - $27.00 Hourly Position Type Full Time Travel Percentage None Category Admin - ClericalPosition SummaryThe Production Administrator – CPS plays a vital role in supporting FABco's Concrete Products & Services (CPS) storefront and administrative operations in Nashville. This position requires strong organizational skills, attention to detail, and the ability to coordinate inventory, process will-call and counter orders, and facilitate communication between vendors, suppliers, walk-in customers, and internal teams. The ideal candidate will have experience in retail/counter administration or office administration within a construction materials, building supply, or industrial environment.Essential Duties and ResponsibilitiesStorefront & Customer ServiceGreet and assist walk-in and will-call customers at the CPS storefront counter, processing orders for concrete products, forming supplies, chemicals, bag products, and related equipmentProvide accurate product information and pricing to customers and route technical questions to the appropriate CPS team memberProcess point-of-sale transactions, will-call pickups, and customer invoicing accurately and promptlySupport retail floor and yard organization, ensuring products are stocked, labeled, and accessible for customer pickupAdministrative & Office SupportAnswer and direct phone calls, take messages, and respond to customer and vendor inquiriesMaintain and organize records related to inventory, product orders, and business transactionsProcess and file incoming and outgoing correspondence, including purchase orders, invoices, and contractsOperate office and point-of-sale equipment, including computers, printers, and relevant business softwareUpdate and maintain CPS inventory and sales databases, logs, and documentationInventory & Operations CoordinationTrack product orders, inventory levels, and supply chain logistics for CPS product lines, including reinforcing and bar supports, paving/bridge/slab products, concrete forming, chemicals, bag products, and general and concrete equipmentReview incoming shipments and stocking schedules to ensure product availability for customersMonitor inventory accuracy, verifying that documentation and records comply with company and industry standardsCoordinate delivery of concrete products and supplies to customers and job sites, working closely with suppliers, vendors, and driversRecord sales and inventory data, including product movement, will-call fulfillment, and stock replenishment needsCommunication & CollaborationServe as a point of contact between the CPS storefront, suppliers, delivery drivers, and administrative staffHelp coordinate delivery schedules and order adjustments with customers and vendorsAddress customer or order-related issues, collaborating with the Branch/Store Manager to resolve delays or product shortagesEnsure compliance with company policies, safety regulations, and cash-handling/point-of-sale proceduresLogistics & DocumentationMaintain records for product purchases, equipment rentals, and vendor agreementsProcess will-call tickets, work orders, and regulatory compliance paperworkSupport procurement efforts by tracking purchase orders, invoices, and payment schedulesAssist in maintaining safety documentation and compliance records for the storefront and yardQualificationsEducation & ExperienceHigh school diploma or equivalent required; some college or industry-related certification preferredPrior experience in a retail counter, building materials storefront, or office administration role in a construction, manufacturing, or industrial environment preferredKnowledge, Skills, and AbilitiesProficiency in Microsoft Office Suite (Word, Excel, Outlook)Experience with point-of-sale (POS) systems and inventory/business management software (e.g., Procore, Sage 300, Viewpoint, or similar) a plusFamiliarity with concrete products, forming supplies, chemicals, and related building materials preferredStrong customer service and cash-handling skillsWorking ConditionsThis position operates in a fast-paced storefront and office environment with regular customer interaction, including some exposure to outdoor conditions when assisting with yard or will-call orders. Occasional early morning or late evening work may be required based on business needs.Physical & Mental Requirements (ADA-Compliant)Physical RequirementsThis position requires the ability to remain stationary for extended periods at a counter, desk, or computer workstation; occasionally stand, walk, and move throughout the storefront, yard, and warehouse areas, including uneven or outdoor terrain; and lift and carry products, documents, or office supplies up to 25 pounds occasionally. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.Mental RequirementsThis position requires the ability to organize and track multiple concurrent material orders and schedules, communicate effectively with field teams, vendors, and management, exercise attention to detail in documentation and compliance records, and manage competing priorities in a fast-paced environment. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.